AvenueReviews of avenue.com

If I could give this store zero stars. I would please don't buy from here. The second it became an online store everything went down hill. I HATE THIS PLACE. I placed an on Nov 25, 2020 and today Dec 11th my order still hasn't shipped. No info on it nothing just my money gone.

I used to love buying my clothes here. I have spent lots of money with the company. I will no longer purchase from them because or my last experience with them. I ordered a $300 order. One of the pairs of Jenas came in and it was marked wrong. Meaning the package said they were tall jeans but the label on the actual pants said they were petites. Now it's obvious that a Tall girl can't fit in Petite jeans so I sent them back for an exchange. They charged me to send them back and I never got the new pair. They refunded me but then charged me $20 to return them when it was clearly their mistake. When I emailed them in this regard, it was completely ignored as I have yet to get a response. I'll order from Woman Within from now on.

Worst customer service ever.Sent me a 10 voucher and I couldn’t get it to take the 10 off my order. I called customer service , was on hold for 35 min. I was caller 27. Finally I get someone who has to email her supervisor then wants me to go to my email get a link then send picture of the back of my voucher. Then email them back or call again and be on hold. No thank you keep the 10 dollars and I didn’t place my order.

Do not shop here!! The worst company I’ve EVER shopped at!! There a company that’ll take your money even if they can’t produce the product in a timely manner. Long story short. I don’t know if I’ll receive my package this year, or next year!!!! It’s November 2020 for this of you who are curious. First and last time shopping here!!

Worst Customer Service EVER! I ordered on Wed Nov 4, 2020, and received an order number. I inquired on the order, Mon Nov 9, 2020, and was given a support Ticket ID. I inquired on the support Ticket ID, Thurs Nov 12, 2020, and heard nothing. I called the 800 number, Friday Nov 13, 2020, and was told I was 26th in line. TWENTYSIX! While on hold (40 mins) I googled business reviews for this company. When I finally got hold of a person, I cancelled my order. Except I was told that once an order is placed they are not allowed to cancel it. I should just return the shipment when I receive it and I'll get a credit. I told the person that I would dispute any charges on my credit card and would refuse receipt of the package. I've been trying since Monday to get information on this order. What a scam!

Ordered my hammock chair in May 2020 and never received. Received an email stating it was shipped and that was in June. Attempted to contact several times with no success. I am now out 139.99. Completely scammed!!

I placed an order less than 48 hours ago and today every item is on sale, significantly reduced. I called and asked for a price adjustment and was told they won't do that. I have never dealt with a company who does not offer price adjustments if an item goes on sale within 30 days. I need to return the shipment and rebuy. I will certainly return but will not be rebuying. This is not a good way to do business

I ordered an egg swinging chair on July 17. It is now September 21 and I never received the chair or an explanation about where my money went. I requested a refund on September 1 and never heard anything. The website, eshop avenues, is now down, and no one is answering the email at the address provided in my order confirmation email. According to my research, eshop avenues is owned by Radek Vision, Ltd, registered at the address 57A Queens Road Watford, WD17 2QN which is owned by Mr. Radek Dobes and has been operating for 8 months. I found his personal email but he has not responded to that when I requested a refund and an explanation.