Average
Based on 174 reviews
AWeber3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AWeber is a market leader of small business email marketing and landing page solutions. Founded in 1998, AWeber has over 20 years of proven success helping more than one million customers around the world reliably connect with their prospects and customers through powerfully-simple email marketing. Along with its award-winning 24/7 US-based customer support, AWeber delivers the ability to quickly load and manage contacts, send amazing emails, build landing pages, send instant web push notifications, and analyze results without having to be a tech whiz. AWeber works with more than 1,000 partner software solutions, allowing customers to seamlessly integrate with the apps and services they rely on to operate and grow. A privately-held company, AWeber is a remote-first team with employees based throughout the United States.
AWeber (aweber.com) has 174 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
174 approved reviews, newest moderated first
Gabrielle S.
Spent literally no more than 5 minutes on the phone with Mary H (AWeber), who resolved my issue quicker than I expected; without any issue, delay or drama. Could not be happier. Great product, great team! Thank you, Mary.
Mike j S.
I was feeling very frustrated with correcting a billing issue, but Will P. offered such assistance and skill at helping me resolve the issue without any hassle and quickly that I am now planning to continue to build my email service using Aweber. He was kind and showed excellent customer service. Aweber this person is a keeper!
Regina S.
Heather was very helpful in explaining my question and giving me clarity.
Gabi
Email expert "Michelle K'' got the problem sorted in minutes thank you so much!
DAN H.
I've been an AWeber user for many years, and not only is the product excellent, but the service and support help are terrific.
Chef Laura M.
It was time to downsize my newsletter marketing plan, yet still have the option of sending out an occasional newsletter with the comfort and ease offered by Aweber, so I checked in with their Help services. With Amandas friendly and knowledgeable help, we found a quick solution that meets the changing needs of my business without having to switch to another service provider. Thanks so much! Chef Laura Moore
Paul
Amanda W did a great job understanding the problem I was having and throughout our discussion she suggested options for the solution. Having direct, quickly accessible, highly skilled live telephone support is one of the truly exceptional ways Aweber creates fast, effective communications solutions for my business. No other company I've worked with in this space provides this level of support and does it affordably. It's a robust, easy to use software platform. It's why I've stayed with them for years. Thank you for your continuous commitment to this high level of quality and service.
Carla C.
First of all, the fact that you can get a live person to help is one of the best things about AWeber. Mary recently helped me trouble shoot an issue with my domain and I really appreciated how she was able to answer my tech questions in a way that I could understand.
