AWOLReviews of awolvision.com

Als der Awol Aetherion Max mit motorisierter Leinwand und später auch noch dem zugehörigem neuen Thunder Beat Soundsystem herauskam wurden einige dieser Dinge bereits im Vorverkauf mit aggressiven Rabatten beworben. Ich habe damals wie ein wilder gespart, um diese Vorteile nicht zu verpassen, nur um später festzustellen, dass die Preise bei Awol Vision kurz nach dem Erscheinen eigentlich nur eine Richtung kennen: Nach unten! Inzwischen kann ich bei meinem ursprünglichen Set über 1000€ (!) sparen und die Preisschlacht scheint noch weiter zu gehen! Man unterbietet sich permanent selber, was zeigt, dass der Ausgangspreis (der ja auch bereits ein reduzierter Preis war) bereits ordentlich überteuert war. Dies ist in meinen Augen keine faire, kundenfreundliche Preispolitik! Ich werde bei Awol Vision künftig NIE WIEDER ein Produkt direkt nach dem Erscheinen kaufen! Ansonsten bin ich bislang mit den Produkten überwiegend zufrieden, wobei es bei meinen Produkten hier und da schon kleinere Mängel gibt, die den Genuss - gerade mit Blick auf das zu viel gezahlte Geld - etwas schmälern. Die Station der motorisierten Leinwand zeigt kleinere Macken und die Teile schließen nicht immer 100%ig bündig ab. Außerdem macht mein Beamer beim Öffnen und Schließen der Klappe ein wirklich widerliches Geräusch, von dem der Kundenservice aber meint, das müsse ich hinnehmen. Bei dem Preis...ich weiß ja nicht.

Agreed to extended warranty which is included in the box. Purchased from ebay new in box with evidence. When there is an issue with internal speaker vibration off casing they wanted evidence. Sent this they then said warranty is only available when purchased directly from them. Absolute bs joke of a company. Avoid and maybe consider a competitor. Check with the company before buying third party as they may just change their mind if it suits them. Happy to amend the review if they begin to treat their customers fairly. Yet to be seen. Offering me a recycled item at a £500 increase from the item I purchased brand new from a 3rd party is not a reasonable offer nor is it options its one offer which has fell flat when asked about postage costs heard nothing since.

Great product, but support is AWOL. Logged query and it gets marked as solved with no response, after I reopened it nothing heard. Living up to their name

I have bought new Aetherion Max and large ALR screen from Kickstarter. Projector had a defect, and they took it back for a replacement pretty quickly. I was informed on every step. New one arrived faster that a week and finally have my perfect home theater.

At first, my wife was not enthusiastic at all about the idea of buying an AWOL projector with such a large screen. Today, however, she has become the biggest fan of the entire setup. Our TV has become practically obsolete. I am already using my second AWOL projector, and the new Aetherion Max has truly impressed me. Especially in dark and black scenes, it delivers noticeably better image quality than its predecessor, the LTV-3500 Pro. By now, we are both thrilled. Not only my wife, but I have also become a true AWOL fan!

As an early Kickstarter backer (backer number under 30), I’ve been using the AWOL Aetherion Max for over two months now, and it has exceeded expectations. The Product: The image quality is fantastic, and the user experience is smooth and intuitive. I was honestly surprised by how well it performs in full daylight without pulling down the blinds, even on my 0.8 gain screen. For gaming, the response time with the PS5 Pro is super crisp and fast. One practical tip: Keystone adjustments don't leave a huge amount of room for error, so make sure you plan your physical placement/space properly. Customer Service: I hit a minor hitch with the DLP chip, but AWOL’s customer support handled it flawlessly. They immediately logged the issue, I shipped my unit in, and I had a brand-new replacement in under two weeks. The support team was extremely friendly, communicative, and kept me updated every step of the way. 5/5 stars for both the projector and the team behind it. Highly recommended!

Jumped on the Kick starter program for the Aetherion Max just projector. During the waiting period my email provider changed my email address. Informed AWOL and there was no problem on their end. Informed Kick starter and they informed me that the existing account and all information would need to be deleted and a new account started. Fearing my information and money would disappear, I reach out to AWOL who kept in constant contact with me with assurances that the projector would be delivered. The "Max" arrived last week and even though the theater room isn't complete I hooked up the projector and let it just shine onto a wall. Very excited with the picture already which is spurring me on to get the room completed. Many thanks to AWOLfor keeping me in the loop making sure my information was not lost. Great group of people to work with and Sheldon bent over backwards to keep me informed. I am sure he was pulling his hair out with the number of emails that he got from me. Will definitely work with them again when the next gen projector cones out...

Huge shoutout to their customer support and Ray for the help troubleshooting my issue! Bought Valerion VisionMaster Pro2 a year ago, truly a wonderful product. It sometimes still brings a huge smile to my face just by looking at the gigantic screen on the wall right in front of me and appreciating its color and clarity, just like how I felt the first day I bought it! Lately, I've been playing more PC games on this thing and noticed image tearing, although I'm aware that this could be common for many 60hz display without VRS, but I still emailed them to see if this could be a specific issue with my PC's compatibility or a known issue with others. I have exchanged many emails with Ray and he has been a great help, providing great troubleshooting steps I(some what a tech guy) didn't even think of. He's really patient and the instructions were clear and indepth. And at the end, I was extremely shocked and totally didn't expect that they even offered me complimentary gifts! I was a happy boy unboxing the projector and seeing that big screen for the first time, and more than a year later, I'm still happy with their customer services!!