Great
Based on 432 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
AZOVA, Inc. is located in Alpine, Utah and is a woman-owned Digital Health Technology System. AZOVA specializes in creating digital provider networks and in making digital health benefits available and accessible to all who need them. By enabling any healthcare provider, pharmacist, behavioral health provider, wellness provider, dentist and other healthcare professionals to quickly deploy cloud-based healthcare services, AZOVA is making a difference in the cost and delivery of healthcare in the United States and the world.
azova.com (azova.com) has 432 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
432 approved reviews, newest moderated first
Josh A.
Easy and low stress appointment. They were very nice and patient.
Reply from azova.comMar 13, 2022
" Hello Josh! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Thanks, AZOVA."
Maria W.
I made an error in scheduling an appointment, and missed an appointment. Customer Service (Tammy) was very helpful and patient in helping me reschedule. The site is well organized and easy to navigate. Thank you!
Reply from azova.comMar 13, 2022
" Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Tammy receives the recognition they deserve. Thank you again, Azova, have a great day!"
Laura R.
Very easy and smooth, lovely people. Low stress!
Reply from azova.comMar 13, 2022
" Hi Laura, it’s great to hear that you had a positive experience at Azova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
Jon
The test went smoothly as described. It eliminates having to find a test station and worry about getting results back in time to fly home.
Reply from azova.comMar 13, 2022
" Hi Jon, it’s great to hear that you had a positive experience at Azova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
Henrik M.
The instructions was very clear on the app and it wasn't difficult to get through the steps. The only hang up is the last step where the app is a not working clearly with the photo of the result from the droplet.
Reply from azova.comMar 16, 2022
" Dear Henrik, We are grateful that you took the time out to leave us a review. Your feedback about our application helps us to improve service for everyone. Thanks, AZOVA."
Jenn G.
Very easy for someone who is not very techie. Appreciated the time and explanation.
Reply from azova.comMar 13, 2022
" Hi Jenn it’s great to hear that you had a positive experience at Azova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. Thanks, AZOVA."
ariel B.
Support took almost 2 hours to respond. No acknowledgement or anything how long or if someone will be answering.
Reply from azova.comMar 13, 2022
" Ariel, Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. Thanks, AZOVA."
Carol
I recommend Azova wholeheartedly and have, since my return from a holiday, told friends who plan to travel soon, about my positive experience with Azova. I had a faulty test kit while in Fort Lauderdale when attempting to complete a test for a cruise leaving that afternoon. I had to use my second kit that was needed for my return to Canada three weeks down the road. Azova was incredibly efficient in replacing the kit and express shipping to the hotel I would be staying at after the cruise and before having to come home. The kit was waiting for me at the hotel. The whole testing experience was very positive. Kudos, Azova!
Reply from azova.comMar 13, 2022
" Hello Carol! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Thanks, AZOVA."
