Earl B.
Issues with editting/updating ELD driver's profile
I had an issue with updated a Driver's USA Cycle in Azuga ELD. I was unable to resolve the issue on my own and called Customer Support. It required a discussion with the Back Team, but they were able to resolve the issued and help me understand WHY I couldn't update the driver. The Driver was On Duty Driving when I tried to make the update and you cannot make changes to anything the Driver is doing WHILE he is driving. We made the changes, resolved the time violation he had the previous day, and we were legally back on the road. Support was not the key reason I had my company select Azuga Fleet and ELD, but it's sure why I stay. Thank you Customer Support!!! Earl Bolls Safety Coordinator Southside Wrecker Austin, Tx



