Marlena R.
Good communication
Good communication. Will recommend and use this seller again. Thanks

Average
Based on 60 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2012, B2E Surplus (aka Back To Earth Surplus) buys and sells quality commercial and industrial surplus equipment and supply. This includes (but is not limited to) IT, laboratory, manufacturing, material handling, MRO/industrial supply, test equipment, professional tools, and more. We are dedicated to running an environmentally and socially conscious company.Because Back To Earth Surplus operate within the “surplus” market, we are able to offer our new and used products at approximately 30%-70% the list price.Express shipping solutions are available for anyone in need of an in-stock product. Back To Earth Surplus can process most any urgent order same day, if the order is placed before 5PM (Arizona Time). If you’re in need, please call us immediately at (480) 226-4551.We are located in the USA and can handle both domestic and international orders.In addition to selling, Back To Earth Surplus actively consigns and purchases surplus product. We purchase anything from a small bearing, to large manufacturing equipment - from anywhere around the world. If you have commercial or industrial products you’re looking to sell, please call or email.If you have any additional questions, please do not hesitate to call or email.
B2E Surplus LLC (b2esurplus.com) has 60 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
Showing 3 reviews with 3 stars · Clear filters
Marlena R.
Good communication. Will recommend and use this seller again. Thanks
BrandonChristine
As described, fast delivery, and good deal. What more is there? Thanks.
Emanuel A.
I purchased an Action Instruments Eurotherm AP1090-2000 Action Pak 1090-2000 Single for $994.48 USD with FedEx Express International Shipping (2-7 Day Delivery) for an additional $160.00 USD on October 8, with order number #123726. I have not yet received the product, and it has now been almost a month. Despite multiple attempts to contact B2E Surplus through various channels, including their main email, the emergency contact, the resolution email, and even the CEO, I have received no response. I expected timely delivery and transparent communication, especially given the high cost of the item and expedited shipping fee. The lack of responsiveness is extremely disappointing, and the situation remains unresolved. I do not recommend purchasing from this company if you expect reliable communication or timely delivery. EDIT (a few months later): I eventually received a refund for the order. The product was never delivered, which was frustrating, especially considering the high cost and the fee for express shipping. However, I appreciate that the issue was resolved, even if it took a long time and required persistent follow-up.
Reply from B2E Surplus LLCApr 14, 2025
Thank you for voicing your concern. This problem has been solved. We are a relatively small shop and always trying to keep up with any problems that arise. We typically have issues with less than 1% of our issues, and are always trying to improve. If you still have any concerns, please reach out to us.