BackdropsourceReviews of backdropsource.com

FAILED DELIVERY WITH NO SUPPORT. I ordered a backdrop that was not delivered to the correct location. UPS had no proof of delivery that was substantial. It took me a week to get someone on the phone that would call me back. All email correspondence with the support team were unhelpful. They refused a refund but resent the item to the same address despite a confirmed communication through email to change the delivery address to avoid the same issue. SAME ISSUE HAPPENED AGAIN... Honestly if they had a support team as robust as their sales team that calls as soon as you submit your info, maybe I wouldve gotten the item I paid for.

Great customer service and quick to respond to questions

Incredible customer service. Truly first class! I had a time-sensitive project, and the Backdropsource team went above and beyond to make sure it was approved and completed on time. Super impressed with this company!

I cannot thank you all enough! The backdrop arrived today and the front and back look beautiful! The colors are crisp and rich and look far better than I had expected! I will go nowhere else for future work! Backdropsource is the best! A+A+A+

The counters and display banners we ordered looked great and were relatively easy to assemble. It was a rush order, and we received everything several days before our deadline, which was great.

We were honestly expecting the usual compromise that comes with portable exhibition setups — difficult installation, weak structure, or average print quality. But the setup from Backdrop Source turned out much better than expected. The entire DIY tension fabric media wall was easy to assemble, lightweight to handle, and looked premium once installed. Print quality was sharp, colors came out accurate, and the fabric finish gave the stall a clean professional appearance at the exhibition. Even the structure felt stable and well-engineered for repeated use. What stood out most was the balance between portability and visual impact. For a 3m x 3m exhibition booth, it created a strong brand presence without needing heavy fabrication work. Good support, timely delivery, and a hassle-free experience overall. Definitely a solid option for brands looking for portable exhibition displays that still look custom-built.

Excellent product. Turnaround time was exceptionally fast, and the team was highly responsive throughout proofing and pre-production. The material quality, printing, and overall fit exceeded expectations.

I ordered a backdrop and two custom tablecloths. The design team contacted me within two hours of placing the order and identified some concerns with the image quality. They then fixed the issues and I received all the items within one week. The quality is much better than I expected and I already have plans to purchase several more items to promote my business.