Reply from The BackJoy CompanyJan 18, 2026
Hi Granny Smith, We apologies for the confusion.
The company has been going through restructuring and reorganization in 2025 under new operational management for exactly the reasons you told us about. We wish we had been able to help you find the best way to receive the greatest benefits from your seat.
All the SitSmart seats can be used in CARS, planes, chairs, sofas, stools, recliners, every where you can sit.
And YES, You can sit back in any chair no matter how you like to sit. Getting the best seat that's right for you is most important. Please feel free to call us 1-877-857-5337 or email us [email protected].
We are sorry for the confusing advice you received in 2024. However, we do believe after selling our multi patented seats for 40 years, in 55 countries, that the results speak for itself. In a 3rd party independent survey, 92% of users of our orthotic seats reported more comfort and 87% reported less pain. Our seats have been reviewed and endorsed by the ACA and ICA and the majority of our customers are referred through word of mouth endorsement by existing users and by wellness providers. We do not believe in over-marketing or over-selling, as back pain relief and posture control are very serious health priorities for those in need and available solutions need to be affordable, accessible and fit seamlessly into people everyday lives. The Backjoy Orthotic seat was invented for an inventor's dear father in pain to help him survive his long drives with better comfort and less pain. it was made in love, to work and not to be a selling gimmick. Most of our customers use it in their cars and report positive outcomes.
We hope you find the posture care solution that works for you. Within our mission and through our reorganized approach we strive to provide an advisory service that ensures people are able to gain access to the seat that's right for them.
All the best of health to you.
Preston & Sarah
Co-CEOs
The BackJoy Company
