BackyardcitypoolsReviews of backyardcitypools.com

The items are great quality and service is great. This company provides products that are individually designed for your needs

I messaged this company from Canada looking for a 10x14 oval pool liner, which is an extremely rare size. The customer service thought they had one in but were out of stock and I was told that they no longer carry this size. When I explained that our pool is sunk into the ground and we could not change pool size. The customer service said they would contact the pool maker and see if they could have one made for me. I was doubtful. I was messaged back within a day saying yes and it would be the same price and they would have it shipped from the factory!!!!! How great is that. Now we can all enjoy our pool again this summer. In this time of a pandemic, it was extremely helpful for Backyard Ciy Pools to go out of their way. I would have never know who to contact to get my liner. Your service was above and beyond!!!!!

I had never ordered online before. The experience went smooth and my product arrived quickly. I will definately order from them again.