Average
Based on 736 reviews
Baisiwig3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BAISI WIG is the top 10 hairdressing brand in United States. BAISI WIG strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, lace frontal wigs, closure lace wigs, full lace wigs, hair weaves, etc. BAISI WIG has won the trust and support of millions of customers, so recently there have been special fraud gangs imitating BAISI WIG website and deceiving customers, selling them at very low prices and sending wigs by very poor quality chemical fibers to buyers. . We work hard to help many fraudulent buyers fight these fake websites. Be vigilant and don't get scammed! Don't forget our official website: www.baisiwig.com
Baisiwig (baisiwig.com) has 736 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
736 approved reviews, newest moderated first
Shanell
I wanted more information about my wig. Ashley did just that with great customer service and very helpful.
Reply from BaisiwigMar 5, 2026
Dear friend, we are happy to know that you are satisfied with our services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
Santrece S.
I have been ordering from this company for years started following this vender from Ali express so glade I came across this company best quality hair last for years ♥️
Reply from BaisiwigMar 5, 2026
Dear friend, we are happy to know that you are satisfied with our services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
Kisha P.
I like the fact that they are quick to respond to my concerns as well as send the order out quickly after makin the purchase
Reply from BaisiwigMar 5, 2026
Dear friend, we are happy to know that you are satisfied with our services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
Shaneka J.
OMG I absolutely love Baisi wigs and partial toppers! The hair is good quality hair, my shipments arrive on time and most importantly the service is amazing! So don’t meet me going to this website, beat me! You will be glad you did so.
Reply from BaisiwigMar 5, 2026
Dear friend, we are happy to know that you are satisfied with our hair! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
Stacey F.
Ladies, please do not buy any wigs from this company. This company is a fraud. They do not want to refund your money or give your money back even if you’re displeased and do not like the product they will refuse and just go back-and-forth trying to convince you to keep it even if you don’t want it you just want your money back. They’re taking pictures from other legitimate companies and post them so it can look like it’s actually their wigs when they’re not when you get the wigs actually in person they look dry and dirty. The wigs look synthetic they don’t even look like human hair or real human hair and they don’t fit your head or anything. I’m encouraging all women, including black women, especially black women not to buy from this company because it’s based in China you’re not getting no legitimate wig that’s made from a good company. Everything is coming from China so it’s gonna be hard for you to even get a refund or get your money Back. Do not buy any of these wigs please.
Reply from BaisiwigMar 5, 2026
Hi dear Sorry for the inconvenience caused We will report it to our factory and improve it in the future.But our hair is 100% human hair, you can cut a little bit to do the burn test. Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. Could you pls try it? And if you have any question, pls feel free to contact us! We promise that we will ask our shipping department to pick out the beat quality hair and give you a nice discount for you in next order. Wish you will give us another chance! Thanks!
Gordon C.
THERE IS REALLY NO RETURN POLICY!!!! If you buy expect to keep it. I was not satisfied with the product I return it in June 2025. It is expensive to return so if your still going to buy you had better get the return label an d hope that you get a refund. They kept the product and I asm still trying to go through my credit card company to get my money $388 they owe me. They are in China your package has to clear customs and takes a month unless you want to spend $100 to send back the merchandise. The wigs I received was nothing like the picture.
Reply from BaisiwigMar 5, 2026
Hi dear Sorry for the inconvenience caused We will report it to our factory and improve it in the future. Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. Could you pls try it? And if you have any question, pls feel free to contact us! Because of the Trump tax policy, then the customs clearance will be more stringent, then normally we do not recommend to return. We promise that we will ask our shipping department to pick out the beat quality hair and give you a nice discount for you in next order. Wish you will give us another chance! Thanks!
Marie M.
Short pixie wig looked nothing like the picture no lace no where just a regular wig I could have ordered for Amazon. I paid too much to be scammed. Mess my Valentine’s Day up completely. I don’t wear regular wigs only lace . This wig has no lace no where. Says full lace no lace.
Reply from BaisiwigMar 5, 2026
Hi dear, Sorry for the inconvenience caused, but we checked that you ordered is no lace wig, we also put the machine made wig on the title, then we did not send the wrong hair to you. We can offer the return and exchange service, we will keep talking with you on email and solve your problem. We promise that we will ask our shipping department to pick out the beat quality hair and give you a nice discount for you in next order. Wish you will give us another chance! Thanks!
Jacqueline A.
I haven’t received a wig from your company in order to know the quality of your wigs which I hope is legitimate.But they appear quality online. I like your large selection in style & colors and wig caps (a lot of full lace). I pray this is a company I can trust. So I can use them again.
