Average
Based on 736 reviews
Baisiwig3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BAISI WIG is the top 10 hairdressing brand in United States. BAISI WIG strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, lace frontal wigs, closure lace wigs, full lace wigs, hair weaves, etc. BAISI WIG has won the trust and support of millions of customers, so recently there have been special fraud gangs imitating BAISI WIG website and deceiving customers, selling them at very low prices and sending wigs by very poor quality chemical fibers to buyers. . We work hard to help many fraudulent buyers fight these fake websites. Be vigilant and don't get scammed! Don't forget our official website: www.baisiwig.com
Baisiwig (baisiwig.com) has 736 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
736 approved reviews, newest moderated first
Sharon W.
Horrible. This company steals other stylists work And cannot duplicate the final product.
Reply from BaisiwigAug 19, 2025
Hi dear, We do not steal other stylists work,just the similat style. And we also cooperate with the stylist, so pls feel free to order! Thanks
Hope M.
The customer service representative was very helpful to me. I really appreciate the quick responses and the custom discount. I will definitely order from you guys again. I have my eye on another wig on the website.
Reply from BaisiwigAug 19, 2025
Dear friend, we are happy to know that you are satisfied with our services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
Shanta
I would recommend staying away from this company at all cost. There are really good companies that stand by their products and refund policy. This one does neither. The wigs that are styled on their site does not arrive that way and when you ask for a refund they give you all types of excuses to convince you to keep it and they will refund you a lot less than what you paid. Avoid adding a return label to your order because you won’t get it. Shop else where if you value your money. If you don’t care about losing money this company is for you. I have 2 wigs that I purchase that were both awful still in the shipping bag can’t get my money back and again if you check their refund policy it states if you’re not satisfied contact them for a refund. NOT TRUE AND BUYER BEWARE
Reply from BaisiwigAug 19, 2025
Hi dear, Sorry for the inconvenience caused, Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. We kept talking with you by email and we also sent a big discount coupon to you, u can use it in your next order. We cherish the opportunity to satisfy every of our nice client like u. Please give both of us another chance. Thanks
nikita
The customer service is the worst. Took forever to receive a return label that I actually paid extra money for. I was eventually able to return the item ( mind you they sent the wrong item) which is why I had to return it. Now 5 weeks later I still have yet to get a refund. I sent emails and suddenly get messages that the email no longer exists. I have sent messages to a different email and have yet to get a response. This company is not 100 percent legit and does not stand by what it says regarding returns. Save yourself the time and money.
Reply from BaisiwigAug 19, 2025
Hi dear, Sorry for the inconveience caused, because we have the time difference, then there will be a little late for replying, wish get ur understanding! Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. If you return and we receive it, we will arrange the refund to you, pls do not worry! Thanks
Ashleigh C.
Great customer service!
Reply from BaisiwigAug 19, 2025
Dear friend, we are happy to know that you are satisfied with our services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
Angelia E.
The customer service is superb. I look forward to wearing my wigs. I ordered 6 wigs. They are all so beautiful!!!!!
Reply from BaisiwigAug 19, 2025
Dear friend, we are happy to know that you are satisfied with our services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
Myrline D.
Just place an order for two Alopecia human hair wigs can’t wait until they come to try them out
Reply from BaisiwigAug 19, 2025
Dear friend, we are happy to know that you are satisfied with our services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
Nakea H.
This is my second time ordering another topper from them excited to see it and wear it i loved my first topper and received so many compliments on it. Next ima try there glue less curly hair wigs.
Reply from BaisiwigAug 19, 2025
Dear friend, we are happy to know that you are satisfied with our wigs! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
