Average
Based on 736 reviews
Baisiwig3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BAISI WIG is the top 10 hairdressing brand in United States. BAISI WIG strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, lace frontal wigs, closure lace wigs, full lace wigs, hair weaves, etc. BAISI WIG has won the trust and support of millions of customers, so recently there have been special fraud gangs imitating BAISI WIG website and deceiving customers, selling them at very low prices and sending wigs by very poor quality chemical fibers to buyers. . We work hard to help many fraudulent buyers fight these fake websites. Be vigilant and don't get scammed! Don't forget our official website: www.baisiwig.com
Baisiwig (baisiwig.com) has 736 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
736 approved reviews, newest moderated first
Somachi A.
Fast shipping, nice hair, no shredding, soft hair, easy to install. I love it and I am a returning customer. Good costumer service too
Reply from BaisiwigMar 25, 2025
Dear friend, we are happy to know that you are satisfied with our hair and services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
Cecily A.
I haven't received my product yet, but so far, the customer service has been great. They've been quick and responsive. Looking forward to receiving my purchase and hopefully, more to come!
Reply from BaisiwigMar 25, 2025
Dear friend, we are happy to know that you are satisfied with our services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
Bertha M.
My experience with Ashley was great. Very helpful with my order. Very polite
Reply from BaisiwigMar 25, 2025
Dear friend, we are happy to know that you are satisfied with our services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
ANN M.
I am pleased of my wigs..Customer Service is very good . Goods are received in a timely manner and looks the same as advertised.
Reply from BaisiwigMar 21, 2025
Dear friend, we are happy to know that you are satisfied with our services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
Priscilla
Wigs look different from the picture..I'm not happy 😒
Reply from BaisiwigMar 21, 2025
Hi dear Sorry for the inconvenience caused We will report it to our factory and improve it in the future. Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. Could you pls try it? And if you have any question, pls feel free to contact us! We promise that we will ask our shipping department to pick out the beat quality hair and give you a nice discount for you in next order. Wish you will give us another chance! Thanks!
Darlene E.
I ordered two wigs, one was absolutely nothing like what was advertised, one was almost like what was advertised, they have a moth ball like smell, were in plastic bags, one was matted, the matted wig was $150, the actual value of what I received is around $29. I found the comments after I ordered, and the comments gave warnings that I wished that I saw before I purchased. I will not order from Baisi ever again.
Reply from BaisiwigMar 21, 2025
Hi dear Sorry for the inconvenience caused We will report it to our factory and improve it in the future. Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. Could you pls try it? And if you have any question, pls feel free to contact us! We promise that we will ask our shipping department to pick out the beat quality hair and give you a nice discount for you in next order. Wish you will give us another chance! Thanks!
Koriszan
I’m new to this company but the customer service is great!
Reply from BaisiwigMar 21, 2025
Dear friend, we are happy to know that you are satisfied with our services! We will continue to work hard to deliver great experiences and look forward to seeing you again in the future! Baisi wishes you the best!
PREEYA
Wigs look NOTHING like the advertisement! They are mixed with synthetic fibers and are not all human ,the smell is horrible. I Purchased TWO months ago ,requested a refund, sent wig back and the STILL HAVE NOT REFUNDED ME! This company is a scam! Do not use them! Update: the reply from the company once again is another way of playing victim! The wig was sent back to them weeks ago,it has been in their possession, but asking me to please try it as if I actually have it! They are simply refusing to send my refund which make them Theives!! DO NOT TRUST THIS COMPANY!
Reply from BaisiwigMar 21, 2025
Hi dear Sorry for the inconvenience caused We will report it to our factory and improve it in the future. Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. Could you pls try it? And if you have any question, pls feel free to contact us! We promise that we will ask our shipping department to pick out the beat quality hair and give you a nice discount for you in next order. Wish you will give us another chance! Thanks!
