Balani Custom ClothiersReviews of balanicustom.com

Horrible stitching, did nothing to fix it.

The quality of fabric is low relative to the price that your paying. They need to get rid of the salespersons and hire more tailors

DO NOT DO BUSINESS HERE!!! I ordered my wedding outfit from this company along with 8 groomsmen shirts and nothing fit or came back how I ordered it!!!!! The company acted like it was no big deal. Do not waste your money they a very, very unprofessional!

I originally contacted Balani in early February. I was measured March 18th and had a wedding date of June 9th. It took nearly 3 months to get my tux. Despite numerous missed promises of its arrival after 10 weeks, 11 weeks, and then 12 weeks, I received it in the late afternoon of the Thursday before my Saturday morning wedding. I had lost weight over the months since my measurements were taken. So I only had one day to get it fitted. The Balani office is two hours away and with all my wedding duties, I had no time to go to Cleveland to get it fitted and then go back to pick it up when it was done. Alicia, my contact at Balani, tried hard to help me through this process. She drove the two hours to Toledo to bring my suit. I was able to make arrangements for my local tailor to fit it properly. Thank God he was able to take most of his day Friday to work on it for me. He took in the jacket, the vest, and the shirt. He also took in the waist of my pants and raised the crotch. Balani hadn't been able to make the vest with the back made of the same liner as my jacket as requested. So they sent the material along with the vest for my tailor to fix. However, he ran out of time. When I was originally fitted, Balani didn't have an example of the material for the tux, so I picked it out from a photo. I wanted a sophisticated black tux where you could see the thread pattern. Here's the problem...the material was velvet! I had no idea I was buying a velvet tux! The photo didn't look velvet, and I wasn't told it was velvet! Wearing a velvet tux to my wedding was not my idea of sophistication, so I ended up buying another tuxedo off the shelf from a local company that Friday afternoon. My tailor, bless his soul, tailored it for me after hours. I was told since I wasn't given the tux with enough time before my wedding to fit it properly, Balani would reimburse me for the expenses from my local tailor. At the time of this review I have yet to be reimbursed. I now have a velvet tux that I most likely will never wear for which I paid $2,500. I also had to pay my local tailor over $250. This was a very stressful and expensive experience.

Call me if you want to know more.

The seller did not listen to my needs and wants. Paints too tight jacket too short. A waste of 1600.00 dollars with no recourse. Puerto Rico.

Worst service ever for a client who has been loyal. When the sales person flat out says that he doesn't want my business because I am trying to get the order right, you know it's time to go. Owner is even worse for sticking to the sales rep rather than siding with the customer

Pants falling apart and jackets never fit correctly