Madi A.
I ordered this banner to represent my…
I ordered this banner to represent my business, so quality and professional appearance were very important to me. Unfortunately, the final product did not come close to the quality I expected. Based on the quality of the product and my experience trying to resolve the problem, I cannot recommend this company. I hope they improve the quality of their materials, printing, and customer service.
Reply from Banners.comSep 8, 2026
Thank you for sharing your feedback. We’re sorry to hear that your overall experience with your order did not meet your expectations. We reviewed the communication associated with your order and understand that there were concerns during the order and delivery process. While the concerns described in this review differ somewhat from what was previously discussed with our Customer Service team, we understand that the overall experience was frustrating and regret that we weren’t able to reach a resolution that left you satisfied. We take both product quality and customer service seriously. If there are additional concerns with the banner itself that we have not yet had the opportunity to review, we encourage you to contact our Customer Service team so we can better understand the issue and determine how we may be able to help.

