Poor
Based on 310 reviews
Baseus2.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Baseus stands for “Based on Users”, a consumer electronics brand creating seamlessly practical and aesthetic products, that integrate design, research and development, production, and sales.Our product catalog covers chargers, audio, lights, home appliances, car accessories, phone protectors, and more, catering to the authentic demand of over 300 million users worldwide.
Baseus (baseus.com) has 310 customer reviews on Folks Told, with an average rating of 2.9 out of 5.
310 approved reviews, newest moderated first
Ingrid P.
Absolut unseriös. In der Gewährleistungfrist wird durch Druck von eBay eine Rückzahlung von 70 % vereinbart, erhalten 40% Eine Rücknahme des defekten Gerätes wurde abgelehnt, ebenso ein Umtausch. !?!?! Ich kaufe nie wieder bei einem Chinesen
Jack A.
I went to order a headset from them it took a long time for them to pack so I went on to cancel it. When I asked them to cancel they didn't cancel it cause they said that its already packaged and ready to be sent
Andrew C.
I bought 2x 4 port 100w GaN chargers. One worked for about a year and does not charge. Some of the ports died and the working ports power keeps going ln and out. The other one came faulty on arrival. Some of the ports work and not. This brand is unreliable. Avoid and do not buy.
Burghard M.
Sehr gute stabile hochwertige Produkte👍✌
Emily D.
I recently bought the Blade Power bank from Baseus.com and I am very satisfied with my purchase. The power bank has a 10000mAh capacity, which is enough to charge my phone and laptop multiple times before needing to recharge. The fast charging capability is also a plus point. I have been using it during my business trips and it has never let me down. It is a great investment for those who travel frequently and need a reliable power bank to keep their devices charged. Highly recommend the Blade Power bank to anyone in need of a convenient charging solution for their laptop.
HSLB
I bought a powerbank from Baseus, less than 2 1/2 years ago. Some time ago the powerbank showed small cracks in the housing, which deteriorated until the powerbank did not work anymore. Upon my request about a guarantee, I was informed that the guarantee period of 2 years had expired, so as a “coulance” they offered a 5% discount on a next purchase. Apparently the company does not care about customer satisfaction. So be aware. HSLB
Madame M.
Bought their charger cable for iphone many times, but except for the first purchase that lasted me one year, the rest was only lasted me few weeks. One of the recent item i bought has 6 months international warranty, but when I contact them & sent them the video of the faulty item, they came back with me with ‘it’s only one month free return warranty’. The package delivered on 8/11 and I reached to them on 9/12. It’s very low quality item and it’s expensive compare to other brands. Few friends of mine mentioned it’s bad quality. So, I won’t get this brand anymore. Many brands out there cheaper & long lasting.
Вячеслав
Baseus: Good product - bad seller. My case: Order ID: 3019530156683747.I paid for power bank 30,000mah, the seller aliexpresscom/store/1101213261 at first confirmed delivery to Hawaii US but afterwards refused to make shipping for the different reasons such as no logistic possibilities, due to covid, blah-blah-blah. Meantime the same power banks as a matter of fact was delivered by this seller to USA in this November.(it is clear from customer's feedback on seller's webpage). I think the seller don't want to supply it due to his own vision of that deal. (not profitable for him after solid discount received by me on 11.11 sale). Not recommend this seller.
