Great
Based on 610 reviews
BatteryMart.com4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BatteryMart.com has one of the largest inventories of alkaline and sealed lead batteries, rechargeable batteries for cell phones, camcorders and more.
BatteryMart.com (batterymart.com) has 610 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
610 approved reviews, newest moderated first
Luca P.
I bought an extra battery as emergency to keep in my garage. Never use it. After 6 months i try it, i charged and nothing, the battery was not good. Well i returned , they sent a new one, and after same amount of month again the battery is not good. Both battery i could not use not even for a day. Extreme Battery very cheap quality. Luca P.
lance
Hi guys...proceed at your own risk using Battery Mart .com for any battery purchase. I just had the worst experience imaginable. After only 6 weeks of using the battery that I bought from them (for my Kawasaki Vulcan motorcycle), it would not hold a charge. Battery Mart’s customer service told me I COULD NOT use any certified shop’s test results as confirmation that the battery was bad. I had to submit it for “their” testing. I reluctantly agreed to ship it back... But, I wasn’t a complete fool so I thought, I had it tested and included the “BAD” test result printout with the battery for them to see when they received it. After TWO weeks of waiting for them to test it, they responded and told me the battery tested “GOOD”!! Folks, these people are downright crooks and CANNOT BE TRUSTED,. and they definitely do not back the products they carry. To top it off, their customer service was horrible! Some of my emails were not even responded to. Their response was simply, “Oh we’re sorry somehow we missed seeing your email.” Very unprofessional. Check out these losses.... I’m out $90 bucks for the initial cost of that battery;.. $20 dollars for shipping it back to them;... another $90+ dollars needed for yet another battery (from a different supplier of course), AND, now they want to charge me for their cost to send the bad battery back to me!! Incredible. Battery Mart is a complete joke in my opinion. Please be fair warned. For anyone who’s had success with them, consider yourself lucky.
Hans Dieter S.
Bought two replacement batteries ("Replace Leica M8 BLI-312") from them for my Leica camera. Price appeared to be good until I got to use them. After three uses they no longer charge sufficiently for taking photos. Batteries should not be allowed on the market, for they only wind up polluting garbage dumps. Rather than fight, I will avoid this firm in the future.
MA G.
Last Wednesday I have received the Scooter Battery I had ordered. My first surprise was that the battery wasn't new. I went back to the web site, and althoough the battery shown on the picture (with manufacturer seals) is new, it wasn't written anywhere that is was new, I should have read more carrefully (It doesn't say anywhere it is used though). The add read that it came fully charged. From the green corrosion on the positive pole of the battery, I had my doubts that it came charged. I installed the battery Wednesday night and the battery wasn't charged. On Thursday I have use the charger (new) that I have bought with the battery. Charger works fine, but the battery doesn't charge at all. I have sent an email to Battery Mart on Friday morning, I didn't hear back yet. I will keep you up to date for you to know how they will resolve this issue. M-A Goyer
Reply from BatteryMart.comSep 29, 2011
The customer placed an order for a MAR-YT4B-BS battery and a ACC-XCITER charger. The customer contacted Battery Mart several times through email and phone with concerns the battery was used because it had scratches on the bottom of the battery and some sticky residue on top of the battery. We advised the customer Battery Mart does not sell used products and that all products are purchased new directly from the manufacturer. The residue on top of the battery is from a foil seal the manufacturer puts on top of the battery to seal the acid fill ports and to prevent air from entering the battery. When the batteries are sold the foil seal is removed, the battery is filled, tested and shipped. Yes when we remove the foil seal it sometimes does leave a sticky residue on top of the battery, similar to peeling a sticker off an item. We do try and remove the sticky residue as best we can but this has no effect on battery performance. The scratches on the bottom of the battery are caused from being inside the cardboard box and movement while in transit from overseas and internal handling while filling and testing the battery, nothing more. After reviewing the returned battery that was no major scratches or dents and appeared in brand new condition. Regarding the corrosion on the battery terminal, after reviewing the returned battery it did have a very slight amount of corrosion at the bottom of one terminal but it was so slight it would not affect battery performance. We do make every effort to review all batteries for this but again it was such a slight amount it was simply missed. The customer refused to accept the battery was new and didn’t want the battery. The only option we could offer was for him to return the battery and we would issue a refund for battery plus the original shipping on the order. As always, customers have 45 days to send back items there not happy with, however, Battery Mart is not responsible for the return shipping costs and this is listed on our site under the 45-day guarantee sign and our returns policy. We have since received the battery back and the customer was issued a refund for the battery and the original shipping cost on 9-28-11. The customer was advised because the refund was already processed, should he still want another battery; a new order would have to be submitted. The following statement is listed on our site under our returns policy, International Orders: BatteryMart.com is not responsible for return shipping costs for any orders outside of the US. Since the order shipped to Canada, we were not able to supply a return-shipping label. We thank you for your comments.
Jerry
They sent me exactly what I ordered, and it arrived at my door within a few days. Now, this is the kind of service I want from all online vendors!
William
you get what was advertized ,with fast delivery and no hassels. would buy again good price!
Dan K.
The batteries seem to be better than the OEM they replaced and the shipment was very quick. Thanks!!!!!
joe C.
Price is unbeatable and got battery charger before I expected it
