Jane Duggan T.
Although the equipment doesn’t always…
Although the equipment doesn’t always work as expected the tech support team is very good.

Excellent
Based on 2,883 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bay Alarm Medical provides advanced 24/7 personal emergency response systems (medical alert, life alert, medical alarm systems) that will quickly connect you to our Medical Response operator within seconds – all with a just a push of a portable button.
Bay Alarm Medical (bayalarmmedical.com) has 2,883 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
2,883 approved reviews, newest moderated first
Jane Duggan T.
Although the equipment doesn’t always work as expected the tech support team is very good.
Sheri
Roy was very thorough and explained things very clearly to help me assign my mom as a secondary user of Bay Alarm while she house sits for me.
Ann
I had an English speaking person who was easy to understand and polite . It was a pleasure to work with him.
Belinda R.
Very responsive and attentive. Every interaction I’ve had has been a false alarm but they always answer right away and cancel the request immediately.
Barbara M.
Angie was knowledgeable and patient. She answered my questions and walked me through setting up contacts and app login.
ruth C.
Bay Medical always is very helpful and prompt in any dealings with them I actually needed assistance after a yard accident that ended in a very hard faceplant in the dirt (causing double fracture of eye socket). They answered quickly and got me the help that was needed. I believe any elderly person needs this service, especially if living alone.
Nancy S.
Your staff tries very hard to make your clients comfortable and to take care of the business at hand. My experience today was perfect.
Bonnie M.
Doran was helpful and friendly.