Great
Based on 727 reviews
BB Wheels4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BB Wheels is a small family-owned business located in Albany, Minnesota. We specialize in delivering wheels, tires & vehicle accessories anywhere in the lower 48 states. Our family takes pride in keeping our overhead low while buying directly from the manufacturer in large quantities in order to pass significant savings onto you, our valued customer. Our goal is simple, small-town personal service with high-quality products at prices that our big city competitors can’t beat. As a family-owned business, we know what it’s like to shop on a budget.Our mission is to become your preferred shopping destination for wheels, tires, and vehicle accessories.
BB Wheels (bbwheelsonline.com) has 727 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
727 approved reviews, newest moderated first
James M.
Had a great conversation with your specialist in sales he helped me out was able to fill my order and get it out that day can't be more happy
Reply from BB WheelsFeb 24, 2023
James, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Thank you, BB Wheels
austin G.
Great experience! Easy directions to everything! Plenty of emails to let you know what is happening with your purchase. Great prices!
Reply from BB WheelsFeb 23, 2023
Austin, Thank you for taking the time to leave us a review. We are very happy to hear that your experience with us was an amazing one. Thank you, BB Wheels
JB R.
Austin spent a long time with me discussing different options. I purchased non-stock size rims for my old 924 Porsche. I am super happy how the purchase went & am looking forward to receiving my rims.
Reply from BB WheelsFeb 21, 2023
JB, We are so thrilled to hear that you had such a smooth experience with us and one of our brilliant team members! It was an absolute pleasure to assist you and we thank you for taking the time to leave a review. Thank you, BB Wheels
Larry H.
Buying from BB Wheels was the easiest experience I have experienced in a long time. I would highly recommend BB Wheels to anyone!!
Reply from BB WheelsFeb 21, 2023
Larry, Hello, thank you so much for leaving such a lovely review! It was our absolute pleasure to assist you in bringing your custom design to life. Thank you, BB Wheels
Roman P.
The order came faster than i exected.
Reply from BB WheelsFeb 20, 2023
Roman, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Thank you, BB Wheels
Hakan O.
Noah did an amazing job
Reply from BB WheelsFeb 20, 2023
Hakan, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Thank you, BB Wheels
Bobby
very helpful guy on the phone found what I needed. very easy to work with .
Reply from BB WheelsFeb 15, 2023
Bobby, We are so thrilled to hear that you had such a smooth experience with us and one of our brilliant agents! It was an absolute pleasure to assist you and we thank you for taking the time to leave a review. Thank you, BB Wheels
Kristi C.
I’m not going to lie, I’m really upset about this one. Customer service is great with this company but mann I should’ve just listened to my gut. The pic shows the regular 5 lug pattern for the Dr-70 wheels but when I opened up the box, they have a universal lug nut pattern. Saying “the item might not be the exact representation of what you get” is vague. That’s false advertisement as the pic isn’t what the wheel looks like. Worst part is trying to send them back will run me almost $400 so I’m forced to keep them. 25% restocking fee, which is $200+ the shipping which was free upon purchase but is going to be about the same as the restocking fee. That means I’d have to pay $400+ to send some wheels back I haven’t paid for yet as I got them through pay tomorrow !! I feel like I got got! Never again buying wheels online bro. I was so excited all week and just like that, it’s out the window. I got them to at least update my car, not be made fun of at car shows smh.
Reply from BB WheelsFeb 14, 2023
Kristi, we are sorry to see we missed the mark with you. We appreciate your feedback, as it’s helping us to improve and ensure a better experience for all. Your comment has given us valuable insight and we sincerely thank you. Thank you, BB Wheels
