Excellent
Based on 382 reviews
Bcflights4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Bcflights (bcflights.com) has 382 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
382 approved reviews, newest moderated first
Sam
The representative that l spoke with (Stanley )was very helpful and helped me secure the flight that l think l'm happy with.
Reply from BcflightsSep 21, 2026
Dear Sam, we’re glad our service helped make the booking process straightforward and that you found a flight that works well for you. Thank you for choosing BCFlights!
Vera H.
You are great!
Reply from BcflightsSep 11, 2026
Dear Vera, thank you! We’re glad you had such a positive experience and truly appreciate the kind words.
David F.
Great job great attention
Reply from BcflightsSep 11, 2026
Dear David, Thank you for the kind words! We’re glad the attention and service made a difference. We appreciate you choosing BCFlights.
HB
Just used BCflights for the first time. The experience was outstanding. I worked with Morgan who was very professional, worked very hard and found us a great flight itinerary at a wonderful price. Highly recommend BCflights and working with Morgan
Reply from BcflightsSep 11, 2026
Hi! Thank you for giving BCFlights a try! We’re glad the experience delivered, from finding a great itinerary to securing a price that worked for you. We appreciate the recommendation and hope to assist you again on your next trip.
mTraveler
Crosby was excellent and did a fantastic job. The fact that there was not a 24 hr guarantee was troubling. The rate went up so we lost the reservation.
Reply from BcflightsSep 11, 2026
Hi! We’re glad Crosby provided excellent service and worked hard to find the right option. We understand the frustration when the fare increased, but airline fares can change constantly, and unfortunately, these changes are outside of our control. Thank you for your understanding and feedback.
Robert M.
I told Brandon exactly what I was looking for to book my flight. I mentioned that I did not like the Mummy shaped seats on many Business Class flights. I sleep on my side and the foot wells and head space are too small for me to roll on my side for a nap. Lay Flat Seat without the foot well was requested. I also asked for my arrival, at the final destination, to be around 12 noon local time. He was listening and apparently taking notes. 3 hrs later, he sent an email and got me everything i was looking for. We had several conversations during the booking process. He was great! I will contact him again for booking my next overseas flight from Chicago.
Reply from BcflightsSep 11, 2026
Dear Robert, that’s exactly what personalized service should look like - listening carefully, understanding the details, and finding an option that fits. We’re glad the process worked out and look forward to assisting you again for your next trip.
Annie
We have not traveled yet, but so far the customer service has been exemplary as we sought tickets to Australia. Our representative, Rufus K, has provided prompt, clear and very courteous communication throughout the process. He has worked hard to provide us with various travel options, routes, dates, etc. We are very impressed with BC Flights and especially our agent. Rufus.
Reply from BcflightsSep 11, 2026
Dear Annie, thank you for sharing your experience. We’re glad the communication has been clear and consistent while exploring the different options for your Australia trip. We appreciate you choosing BCFlights and look forward to helping you again in the future.
AMS
Rowan was an amazing agent and extremely helpful throughout the entire process. He spent several days working with me and ultimately found me a great deal. At one point, I thought he had given up on me, but he came back with the same positive attitude and continued helping until everything was taken care of. What impressed me most was that even after I purchased my tickets, Rowan followed up a few days later to make sure everything was to my liking and that I was completely satisfied. I truly appreciate his patience, dedication, and excellent customer service. Thank you, Rowan, for going above and beyond!
Reply from BcflightsSep 11, 2026
Hi! Going the extra mile is what great customer service is all about. We’re delighted that the support, persistence, and follow-up made such a strong impression. Thank you for trusting us with your travel plans!
