Amy H.
Aquasense Pro
We purchased our robot vacuum off Amazon on March 30, 2025. One side of the tracks stopped working August 2, 2025. I reached out to Customer Service and received an immediate response. After following their suggestions on possible fixes following the YouTube video instructions, which didn’t work for me, they immediately issued a return label & stated as soon as the vacuum was received, they would be sending a new one out. AND THEY DID!! Their customer service was Top Notch. They followed up with me every step of this process, before I could check back in with them! My new vacuum arrived within TWO DAYS of it shipping and works perfectly. GREAT JOB, Beatbot!




