Average
Based on 277 reviews
BeatStars3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BeatStars has been the #1 destination for millions of recording artists to license and purchase beats, songs, sounds and services from a global community of music makers – providing first-in-class tools, pioneering technology, and educational resources. We have empowered everyone from bedroom producers to the most in-demand, platinum-selling producers to build a business, earn a living, and collaborate with artists around the world.
BeatStars (beatstars.com) has 277 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
277 approved reviews, newest moderated first
Mark M.
Quick response and solve problems
Reply from BeatStarsSep 5, 2024
Hi Mark, Thank you for the kind words! We're thrilled to hear that our quick response and problem-solving skills made a difference. Your satisfaction is our top priority!
Nope
Beatstars has been going down for over 5 years now. The message system is extremely limited to where users can't link emails and/ or social links, but Beatstar uses all of the social links on those platforms without question. Blocks end users from trying to connect for their job, like what the actual f^%$. Scamming is out of control. People will purchase top selling beat leases, then turn around and sell them. Beatstars will never alert the feud that is taking place. I noticed it when someone accidentally said I was stealing leases, but the person got the name wrong when messaging. People are purchasing beats, and reselling them for cheaper, while Beatstars never notifies the original owner of the material. To make Beatstars better, the owner needs to sell it, fire everyone currently working there. The only thing it has going for it, is its name. The service is so overrun with gimmicks, the real objective is forgotten. And that is for producers to make money from their creativity. Beatstars owners should be absolutely assumed.
Reply from BeatStarsSep 9, 2024
Hey Nope, I'm truly sorry to hear about the challenges you've faced on Beatstars. I can help clarify that BeatStars does not allow links or emails to be shared in messaging for spam and security reasons. This should not block end users from using the social connections available on each profile is updated by the user to make other forms of contact possible, such as email in your Bio and more. We are however looking into overhauling the experience for messaging and more in the near future. While I understand your frustration, it's important to note that BeatStars does not control individual users' content or directly manage disputes between buyers and sellers. We provide the platform for transactions, but the responsibility for handling disputes primarily rests with the parties involved. However, we take reports seriously and encourage users to reach out to our support team if they encounter any problems. We're here to assist and ensure the marketplace remains as fair and secure as possible. If buyers are buying beats and reselling these, you may need to provide more context as to what type of beats, have you reported this to our support team and had an investigation done for the transactions made, have you filed a DMCA request for the content being resold? If none of these options have been used, we would encourage you to look into these further. Your feedback is incredibly important, and I'll make sure it reaches the right people. If there's anything else you'd like to share or discuss, we're here to listen and help in any way we can.
Karin J.
Greatest service possible Thanks a lot for helping me into my old account
Reply from BeatStarsSep 2, 2024
Hey Casper, Thank you for your kind words! I'm thrilled we could assist you in accessing your old account. We're always here to help, and it means a lot to know we can provide you with the service you deserve. If you need anything else, don't hesitate to reach out. Thanks again!
Jules P.
Been using the website for 2 years. It has one of the dumbest system. It is just so laggy and glitchy. Somes bugs have been around since i first joined.
Reply from BeatStarsSep 2, 2024
Hey Jules, Thank you for taking the time to share your experience. I'm sorry to hear that you've encountered issues with our system. Your feedback is incredibly valuable, and we'll be looking into these concerns to make necessary improvements. Could you kindly email [email protected] with your issues along with any screen recordings of the laggy and glitchy points you referring to here? We're committed to providing a better experience for our users, and your input would help us get there. Thank you for sticking with us for two years, we appreciate your patience and support.
Jr
right answers and fast reply
Reply from BeatStarsAug 26, 2024
Hey Jr, We appreciate your positive rating and kind comments about our customer service. Ensuring customer satisfaction is our top priority, and your feedback encourages us to maintain our high standards. Thank you so much!
Zarah S.
Best feedback from a company in long time, I’m glad you guys have a feedback link that works, I wasn’t even expecting such a quick response, it shows you care about your platform direction
Reply from BeatStarsAug 26, 2024
Hey Zarah, Thank you for your positive rating and thoughtful feedback about our customer service. Your satisfaction is our priority, and your kind words inspire us to continue striving for excellence. We appreciate your feedback!
Devin R.
great support, great service
Reply from BeatStarsAug 26, 2024
Hey Devin, Thank you for your positive rating and encouraging feedback about our customer service. We aim to exceed expectations, and your kind words motivate us to keep improving. Your feedback is truly valued!
El P.
Sobresaliente 😎
Reply from BeatStarsAug 26, 2024
Hi El Profetico, Thanks for your feedback on the service you received from us at BeatStars! Have a great day!
