Excellent
Based on 3,017 reviews
Beautylish4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Beautylish was founded in the fall of 2010 with a simple purpose—to create a community where beauty lovers could share their collective beauty wisdom. People loved it, and our community grew to hundreds of thousands in a few short months.Beautylish rapidly became a valuable resource for the discovery of beauty products. Yet the experience felt noticeably incomplete because we weren't able to assist our members in purchasing the amazing products they loved. This led us to launch our own online boutique in 2012.We feel that the world is not short of beauty products, stores, or stories, but somewhere along the way, it became short of specialness. Beautylish exists to find exceptional products, tell the inspiring stories behind them, and deliver them with thoughtfulness. We believe an amazing customer experience is driven by a personal relationship with our customers.
Beautylish (beautylish.com) has 3,017 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
3,017 approved reviews, newest moderated first
Samuel
ORDER not received. Order over 3 weeks again and havent received my order. They never replied to me email. Be careful of this company
Reply from BeautylishJul 20, 2026
Hi Samuel, we are sorry to hear that you did not receive your Beautylish order 4V5T-S3PK. The tracking for the order lists a delivery date of 6/30/26. We are also unable to locate any emails from you regarding your order. We are reaching out to you today by email to assist with your order. Thank you.
Francesca
Amazing products, not possible to get anywhere else, arrived beautifully packed. Good communication. The only thing was it took a while and no advice about how long but when it arrived I was delighted+
Sarah
I don’t know what all these bad reviews are about, I’ve shopped with them a few times and never had a bad experience. I live in the UK and the products were shipped from the US, got here in about 2 and a half weeks. Clean packaging and products in a great shape. I would recommend, because you can find a lot of stuff especially out of stock ones that you can’t find anywhere else on beautylish.
Birgit K.
It's mostly used by me for Sonia G and Wayne Goss brushes. Have bought many times from the website. Good and friendly customer service. The only issue is if you receive a broken item, the return cost will have to be paid by the customer. The custom fees will not be reimbursed and you are supposed to send the item back. I would think if you spend thousands of dollars on their website, they should handle this differently. With the quality of the brushes there is rarely a problem, but from time to time it will be. Considering the expensive brush prices there should be a better way to treat long time customers.
Bozena B.
Garbage products just money grabbing! Never again! Please, stop apologizing. Your kind words don't change anything. Your product worked only for few months and your policy 60 days return ( not because I changed my mind,but because it doesn't work! ) is protecting only your company, not the customer who trusted you.
Reply from BeautylishMay 14, 2026
Hi Bozena, we are sorry to hear that you are unhappy with our Return Policy. The product you contacted us about on 5/13/26, order BRF6-4318, was outside our return time frame. You placed the order on 12/25/25 and it was delivered 12/30/25, approximately 4.5 months ago. Products are eligible for return within 60 days/2 months from the date of delivery as stated on our website. Thank you.
Zhanna S.
Terrible service. I will never order anything again and will not recommend it to anyone. The item arrived broken, we waited a month for the return to be approved, and then still waiting for the refund. Absolutely awful service.
Amie D.
Purchased sugarpill lipstick as no where else in the UK stocks it!! I finally have my order! To be fair it only took two weeks to turn up. I had more of a problem with delivery in my country (thanks Royal Mail :/ ). To Beautylish’s customer service teams credit, they were happy to help me with the tracking and delivery issues quickly considering the time difference. I’ll be shopping again if I need anything specific that they stock.
Valerie C.
Real disappointment at Beautylish. I’ve ordered before and orders have arrived on time and in excellent condition. I love their website and products. Shame that they seem to be ok with being let down by Evri courier failing to deliver. Not offering a solution to me not receiving my order is not good business sense. Luckily our consumer protection kicks in when a dispute is raised with Amex.
Reply from BeautylishDec 15, 2025
Hi Valerie, thank you for submitting your review regarding your Beautylish order ZF4G-VL41 that was placed 11/28/25. We're sorry to hear that you have not yet received your order. A follow up email was sent to you this morning with the latest delivery tracking information from the courier that indicates a delivery is scheduled to be made tomorrow. Per the email we sent you this morning, we will follow up with you tomorrow on next steps if the order is not delivered to you. Thank you.
