Excellent
Based on 3,017 reviews
Beautylish4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Beautylish was founded in the fall of 2010 with a simple purpose—to create a community where beauty lovers could share their collective beauty wisdom. People loved it, and our community grew to hundreds of thousands in a few short months.Beautylish rapidly became a valuable resource for the discovery of beauty products. Yet the experience felt noticeably incomplete because we weren't able to assist our members in purchasing the amazing products they loved. This led us to launch our own online boutique in 2012.We feel that the world is not short of beauty products, stores, or stories, but somewhere along the way, it became short of specialness. Beautylish exists to find exceptional products, tell the inspiring stories behind them, and deliver them with thoughtfulness. We believe an amazing customer experience is driven by a personal relationship with our customers.
Beautylish (beautylish.com) has 3,017 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 39 reviews with 3 stars · Clear filters
Aisha Farzand A.
It does not stay on for long. The makeup transfers. Too oily. In 2 hours my make up was gone, it looked like I had it on for 24 hrs. Coverage is good.
Reply from BeautylishApr 29, 2022
Hi Aisha, we're sorry to hear the product is not working out for you! We do accept returns from Canada and if you email us at [email protected], we're happy to help send along our return instructions for a refund!
Christine P.
I literally live an hour from their warehouse. Before when they were shipping with UPS I would get my packages by the next day. Now they ship with Fedex and it takes at least 5 days to get orders to my house. If they weren’t the only carrier of Wayne Goss and Sonia G I wouldn’t bother with them at all.
Reply from BeautylishJan 10, 2022
HI Christine, thank you for sharing your feedback! We had a chance to review your most recent Beautylish order placed 12/26/21 which had a backorder date of 12/29/21 as the order included a Sonia G. brush we did not have in stock at the time of your order. The inventory arrival of the brush was unfortunately delayed and we shipped your order as soon as the inventory arrived, which was the evening of 1/5/21 and delivery was confirmed on 1/8/21. A $10 store credit was also added to your Beautylish account for the shipment delay. We apologize for any inconvenience, and please reach out to us at [email protected] if we may assist further. Thank you.
SB
I absolutely detest the website layout. It is difficult to navigate. I would actually buy more if it was arranged better. As it is now, if I want to find something I search for the one or two items and checkout. Also the shipping used to be quicker.
Reply from BeautylishDec 9, 2021
Hi there, Thank you for taking time to share your feedback, I'll be sure to pass it along to our team. We wouldn't be able to improve our services without feedback, especially the not-so-great experiences, so I'm so glad you reached out to us to share. Please let us know if there is anything else we can do to assist!
jwhc
Great products carried, super fast shipping (2 business days to Toronto, Canada after placing order). My only issue is the inconsistent foreign exchange rates the website utilizes. For their products they convert at a higher rate than when they convert the value of their gift cards on the account. Essentially their products cost more than the value of the credit on your account. Also, I was sent a C$75 gift card from their Spring 2021 gift card event. When I went to use it in October 2021 it has since devalued to C$73.80!? I’ve never had the value of a gift card that was given to me change!
Hollie K.
This product came perfectly wrapped with plenty of protection but when I opened the case the metallic eyeshadow spilled out everywhere. What a mess!! I love the other colors so I am keeping it but the manufacturer should refund everyone a partial amount due to the inferiority of this one color. Don’t know if I would ever buy again.
Reply from BeautylishSep 29, 2021
Hi Hollie, thanks for your review and so sorry to hear your palette came damaged! We are reaching out to you to assist and if you ever have any issues with a product once it arrives in the future, just contact us at [email protected].
Lourdes A.
Did not went with what I wanted it to be
Peggy F.
I received my order quickly and in great packaging, but it came with no instructions on how to use the makeup brush set, i.e., which brush to use for what! I still need to know...
Reply from BeautylishAug 31, 2021
Hi Peggy, thanks for your review! We are always happy to help talk you through your brush purchases, feel free to call us at 1-877-992-5474 or by email at [email protected] and one of our trained Beauty Advisors would be happy to assist. Otherwise, Wayne has an amazing video he made on his brushes and the purpose for each brush that you can watch here! - https://www.youtube.com/watch?v=4HYv-_C4oYM
Debi C.
My Jeffrey star pallette had loose color all over and the sample they said was in box was not.
Reply from BeautylishJul 21, 2021
Hi Debi, sorry to hear one of your palettes came damaged! We've reached out to you further and feel free to reply at [email protected].
