BeautyrestReviews of beautyrest.com

No pillow has been sent. We're still waiting.

I was suffering from constant, unforgiving neck pain and neuralia headaches. I had also been severely injured in an accident March 5, 2021. I spent 2 months in the hospital and Rehab. I still suffer from chronic back pain. I fell 3/28/2025 and caused compound fracture to my spine in Ts, As, and SI. Then Nov 24, 2025 I fell and fractured my left hip. I was in tears quite often. My Nephew took me to Roos to go and I laid on a Beautyrest adjustable bed that happened to have a Beautyrest pillow with perfect head and neck support. Game Changer. My neck hurts no where close to where it was. I went from a scale of 8-10 to 4 or so. And headaches? What headaches. Their customer service is top notch. Very respectful and helpful. Now, I am trying to save up for the Adjustable bed. When the salesman put b it on zero gravity I almost cried with joy. I am almost 67, but my body felt NO pain at that setting. Maybe I can play the lottery and win enough to buy one. Keeping my fingers crossed. It might take me 5 years to save up, but oh, how nice it will be to sleep in a bed pain free.

I ordered a foundation which never got delivered after waiting for 8 hours because it got damaged in transit. You reordered new one and again waited 5 hours and that one was damaged as well so it was never delivered either. Still do not have a foundation!

Very professional and friendly father and son team. They even took off their shoes. Everything went smoothly. I would highly recommend.

I had a problem with mine and your company replaced it at no charge to me at all. Great warrantee and great customer service.

The pillows that were sent to me were extremely flat and not what I was guaranteed to get. I did a return process which took a long time. They then sent me two new pillows that came in boxes and plastic bags. The first set that was sent to me was definitely somebody’s old pillows. Disgusting. The pillows that were sent the first time had to have been somebody’s return pillows and for that to get to another customer is unacceptable. Then the process was very difficult also purchased everything in mid march and still dealing with the hole situation

Love the product! Unfortunately delivery people dinged up our trim pretty bad and we had to have it fixed. Other than that, love the foundation and bed.

Bed is very comfortable. Happy with the purchase.