BeautyrestReviews of beautyrest.com

Reply from BeautyrestSep 30, 2026

Hi there, Thank you for taking the time to share your feedback. We’re sorry to hear about your experience with the White Glove delivery service and understand how disappointing it can be when your expectations for old mattress removal aren’t met. We recommend reaching out to your retailer directly, as they can review the delivery service and clarify the removal options included with your order. We apologize for the inconvenience and appreciate you bringing this to our attention.

Reply from BeautyrestSep 30, 2026

Hi there, Thank you for taking the time to share your experience. We’re truly sorry to hear about the issues you’ve encountered with your foundation and understand how frustrating it must be to have experienced multiple delivery and replacement concerns. We recommend reaching out to your retailer and asking to have your concerns escalated to their management team so they can review the situation and help determine the next steps toward a resolution. We sincerely apologize for the inconvenience and appreciate your patience. We hope your concerns can be resolved as quickly as possible.

Reply from BeautyrestSep 30, 2026

Hi there, Thank you for taking the time to share your experience. We’re very sorry to hear about the delay with your adjustable base and understand how frustrating it must be to have followed up several times without receiving an update. We encourage you to reach out to your retailer and ask to have your concerns escalated to their management team so they can look into the status of your adjustable base and help get this resolved. We sincerely apologize for the inconvenience and appreciate your patience.Please feel free to reach out to us through our Contact Us page with any questions or concerns. We’ll be happy to help.

Reply from BeautyrestSep 28, 2026

Hi there, Thank you for taking the time to leave a review and share your feedback with us. We’re sorry to hear that your delivery was canceled multiple times and understand how frustrating that experience must have been. If you would like to share more details with us, please feel free to reach out to our team directly through the Contact Us page on our website with any questions, comments, or concerns. We’ll be happy to assist however we can.