BeautyrestReviews of beautyrest.com

What happened was totally uncalled for.

You lied. I have a case open now w the CT Dept of Consumer Protection - this product had a feature box on it that said "Free Mattress Removal" when I made this purchase. Later, you explained how that is not offered AND changed the listing on your website. You also said I would hear from RXO Logistics twice before this was delivered, for scheduling...what actually happened was Fedex slung it into the driveway unannounced, in the rain and never knocked or rang the bell.

I got this pillow to help with neck strain and tension overnight leading to headaches. I can honestly say my headaches have decreased since getting this pillow and using it nightly. It was recommended by a friend and I am so glad I asked for her thoughts on pillows. It's been a success.

The experience was fantastic with communication and professionalism. I live in a rural area so on my end I had limited communication via phone so apart from that situation on my end everything went great. The bed is amazing, best sleep ive had in 10 years. The gentlemen that delivered it insisted on taking care of everything even though my husband wanted to help out they were very kind and professional. We definitely made sure they both got a tip for their amazing service because it was a lot of hard physical work bringing that in our home. The only issue I had due to my limited cell service is that customer service "for delivery only" closed at 6pm and my delivery was delayed to over 8pm and I couldn't get someone on that end with accurate time information. Other than that minor thing my experience was amazing. I've never spent so much on a mattress and it was hard for me to justify it but with the incredible quality of the mattress and the 100 day guarantee plus the service throughout waiting for it's well worth it:)

We were looking for a foundation that would support our full mattress that was only 52.5 inches wide with slats less than 6" apart and built well. This Beautyrest 5.5" foundation fit the bill and we are extremely happy with it. The feel of sleeping on our mattress has been wonderfully enhanced.

Easy to order and quick fulfillment time. Delivery service is very good. Quality product.

Excellent customer service thank you

What a difference a mattress makes! Seriously, after 6 years on a "memory foam" mattress, a mattress I had to battle every night to find any comfortable position, my Beautyrest Black Series 3 is paradise. I have a very bad back (3 herniated discs), and I can feel the extra support provided by the mini-coils. I'm sleeping better, and much more comfortably now. I ordered directly from Beautyrest, and the experience was stellar. Great communication, quick shipping, and very easy delivery. Very happy overall.