Excellent
Based on 1,999 reviews
Beautystoredepot4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our StoryFounded in 2005 with over 20 years experience in the beauty retail market and the intention of offering beauty gurus a place where they can find expert advice on the products they love most while getting the best price online. With education, product knowledge, and personalized customer service as the top of the list of our ideals, beautystoredepot has positioned itself as a worldwide leader in online beauty retailers.What Makes Us Different?Superior customer service with a personalized approach - you're not just another customer, you're our customer.Lowest price on all 4000+ products - 120% Low Price GuaranteeEducation for our customers - we want you to make the right choice, and we can helpMost respected and trusted brands available - we only offer the best for our customers We believe that through the years we have not lost sight of our original commitment and continue to pursue excellence and your satisfaction. We are glad you found us and we are here if you need us. Contact us anytime with questions about products, what will work best for you, or just talk about beauty products and our experiences. Happy Shopping!
Beautystoredepot (beautystoredepot.com) has 1,999 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
1,999 approved reviews, newest moderated first
Joanna B.
From first contact to follow-through I’m very impressed. Excellent prices, fabulous deals, fast shipping, and a generous assortment of samples to try. Beauty Store Depot will definitely be getting my business again.
Ramin
The good: selection of products I was interested in The bad: - Price was too high. I made a mistake of ordering a smaller size item that I was shopping around for, and ended up paying twice what it was going for in the market. - Unfavorable return policies. I returned the item because of the price/incorrect size I ordered, and I ended up paying for the return postage and the refund was reduced to accommodate for the shipping postage originally. Eventually these stores will close because of barriers they put up for shopping/return and ease of use.
Reply from BeautystoredepotJan 18, 2018
I apologize for your recent experience. We are authrozied dealers of our products and have a contractual obligation to only charge the MAP pricing for each brand we carry. The brands set the pricing and we honor. With this contract means that these products are fresh and authentic where as if you go to an unauthrozied dealer you can find a lower price, but there is no guarantee of the product's authenticity. We do offer FREE shipping on all orders in the US and if you had elected store credit, you would not have been charged the shipping on the return and received full credit. We also offer a price match guarantee and I apologize if our CSR failed to mention that to you. If you located the product from an authorized seller, we will match the price AND give an additional discount on top of it. We would love to do business with you again and if you found the product through an authrozied seller, please contact us so we can discuss further.
Lorrain C.
They are always very courteous and professional. I love this company!
Satisfied C.
Fast response. Quickly filled my order and delivery was faster than expected. Would certainly buy from this store again.
Leota R.
First time purchase Great Prices Great Service
M S.
no extra comments
Carmen L T.
AWESOME SERVICE AWESOME PRODUCTS AWESOME PRICES!!!!
Arielle B.
I truly enjoy ordering from beauty store depot… The customer service goes above and beyond… Delivery is always quick and easy… I enjoy the free samples…
