Excellent
Based on 1,999 reviews
Beautystoredepot4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our StoryFounded in 2005 with over 20 years experience in the beauty retail market and the intention of offering beauty gurus a place where they can find expert advice on the products they love most while getting the best price online. With education, product knowledge, and personalized customer service as the top of the list of our ideals, beautystoredepot has positioned itself as a worldwide leader in online beauty retailers.What Makes Us Different?Superior customer service with a personalized approach - you're not just another customer, you're our customer.Lowest price on all 4000+ products - 120% Low Price GuaranteeEducation for our customers - we want you to make the right choice, and we can helpMost respected and trusted brands available - we only offer the best for our customers We believe that through the years we have not lost sight of our original commitment and continue to pursue excellence and your satisfaction. We are glad you found us and we are here if you need us. Contact us anytime with questions about products, what will work best for you, or just talk about beauty products and our experiences. Happy Shopping!
Beautystoredepot (beautystoredepot.com) has 1,999 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
1,999 approved reviews, newest moderated first
Danielle C.
Best beauty product site. Products arrive on time or early with samples, and they always have great discounts.
Reply from BeautystoredepotSep 14, 2017
Thank you Danielle for taking the time to provide us with feedback! We are so very happy to hear you are happy with our site and products!
Thalia B.
I order from this company on a regular basis and have no issues. Very prompt shipping of product, good communication if there is a delay for some reason, and prompt efficient resolution of any issues.
Reply from BeautystoredepotSep 14, 2017
Thank you Thalia for the kind feedback. I love to hear our customers value our commitment to service as much as we value our customers. If there is every anything I or our team can do for you please don't hesitate to ask. Thanks again!
Elena
I purchased the Enjoy Sulfate-Free Luxury Shampoo and Luxury Conditioner. I asked a question through the online chat before purchasing and that went well as did my purchasing experience and the delivery of the products. However, the products don't seem right. I've purchased these products from a hair salon in the past but wanted the convenience of online purchasing this time. The products do not work as well as those from the salon and the smell is off. I don't know whether they are counterfeit or if they're just old. I guess I need to stick to purchasing these from a salon.
Anne M.
always have product I need and it is shipped fast
Reply from BeautystoredepotSep 14, 2017
Thank you for your feedback!
Joey M.
Great samples, quick shipping, and a good variety of products.
Reply from BeautystoredepotSep 14, 2017
Thanks Joey!
Tiffany S.
Site was easy to use. I received several samples and a coupon for future use. I'm happy with the products although they belong to the seven company and not necessarily beauty depot. My only complaint was that I pay for faster shipping and it took longer for several products to show up. Not worth the extra couple bucks to do that.
Deborah
Easy shopping. Only draw back wish shipping was faster. Will shop again and recommend to others.
Reply from BeautystoredepotSep 14, 2017
Thank you for your honest feedback! We are working on improving our shipping speed. We hope that you don't run into this problem again.
Autumn K.
The items that I bought could have been bought at any local store prices were not les. Also the facial hair trimmer worked one time so that was a total waste of money the samples were not worth the shipping cost that I paid will not shop again
