BeautystoredepotReviews of beautystoredepot.com

I was told that there were some supply chain issues. My order was placed on 2/21/23. On 3/7/23 (2 weeks) I emailed to determine the status of my order as I noticed my credit card was charged for my order, but I had received no communication on the status of my order. They were very prompt on responding to me saying it would be another 1 1/2 weeks until my order was filled and inquiring if I wanted a refund. I said No, if they were quite sure my order would be sent in the time frame. I still haven't received my order or any communication.

I have yet to receive my product which I ordered February 21. Interesting you’re sending me a survey I would say check your outgoing.

I placed my order on 2/15/23 and as of 3/16/23 I still have not received my order but my credit card has been charged for the order. I tried calling customer service but all I get is a busy signal. I also sent an inquiry two days ago but have yet to receive a reply. Where is my order?

I'm still waiting for my order that was ordered on February 22. Nobody has gotten back to me.

I've always had a good experience ordering from Beauty Store Depot. This time, I placed my order on Feb. 16th, my credit card was charged. Today is March 15th and it still hasn't been shipped. There are delays in fulfillment, however I feel that credit cards shouldn't be charged until items are shipped. 3-29-23 I finally got a reply email after emailing two times and calling two times (leaving voicemails, because nobody answers). I've cancelled my order and asked for a refund. Very poor customer service this time. I will not be patronizing this company again. I re-ordered from a different company.

Our order was placed on February 22, and no information yet on when it will be shipped.

Terrible! Still haven’t received the product I ordered February 7th 2023. I will not order from this website again. I’ve called and left messages but no return call or email. There’s no website to reach out asking for help.

I’ve been very pleased with the service. My orders are handled quick and I have no problem with returns.