Isla S.
Short delivery time
Short delivery time, readable instructions. It works well.
Reply from Bed Bug KnockerOct 15, 2025
Thank you, Isla! We’re glad the product worked well for you and that the instructions were clear. Sincerely, Elisé Randria

Bad
Based on 230 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bed Bug Knocker is listed under Plumbing & Sanitation in Wilmington, Delaware.
Bed Bug Knocker (bedbugknocker.com) has 230 customer reviews on Folks Told, with an average rating of 1.5 out of 5.
230 approved reviews, newest moderated first
Isla S.
Short delivery time, readable instructions. It works well.
Reply from Bed Bug KnockerOct 15, 2025
Thank you, Isla! We’re glad the product worked well for you and that the instructions were clear. Sincerely, Elisé Randria
Logan W.
Responsive team, helpful advice. Good experience overall.
Reply from Bed Bug KnockerOct 15, 2025
Thank you, Logan! We're glad you had a good experience and that our team could assist you. We're here anytime you need help! Sincerely, Elisé Randria
Green B.
The effectiveness is remarkable.
Reply from Bed Bug KnockerOct 15, 2025
Thank you, Green! We're glad to hear you found the effectiveness remarkable. Your satisfaction means a lot to us! Sincerely, Elisé Randria
Dylan W.
Express delivery, clear instruction. Good cost and effectiveness ratio.
Reply from Bed Bug KnockerOct 15, 2025
Thank you, Dylan! We’re happy the express delivery and clear instructions met your expectations. Your positive feedback on value and effectiveness is much appreciated! Sincerely, Elisé Randria
Ines N.
Encomendei um Spray para uma praga de percevejos no dia 31/07, estamos a 01/10 e nunca me chegou, nem nunca responderam ao meu pedido de reembolso nem devolveram o dinheiro. Como é possível que com algumas 10 mensagens enviadas com o número da encomenda , o formulário que pedem preenchido para devolverem o valor ainda respondam aqui , como se nunca houvesse escrito e- mails para o apoio ao cliente !!!!!! Revela a falta de seriedade. Estamos a 15 de outubro e ainda não me devolveram o valor já com o formulário para devolução do valor do vosso lado há mais de 2 meses !
Reply from Bed Bug KnockerOct 13, 2025
Olá, Ines Nevoa Lamentamos imenso o que aconteceu com a sua encomenda. Esta situação está claramente abaixo dos nossos padrões de serviço, e pedimos desculpa pela demora e pela falta de resposta até agora. Por favor, entre em contacto connosco através do nosso serviço de apoio ao cliente [email protected] indicando o número da sua encomenda, para que possamos resolver o problema imediatamente seja com o reembolso total ou com o reenvio do produto, conforme a sua preferência. Estamos totalmente disponíveis para corrigir esta falha e reconquistar a sua confiança. Com os melhores cumprimentos, Equipa Bed Bug Knocker
Mary S.
Do not believe on such thing as refund. They have a terrible service, plus the product has a very strong smelling and caused me serious allergy.
Reply from Bed Bug KnockerOct 13, 2025
Dear Mary Silva , We’re truly sorry to hear about your experience and regret that our product did not meet your expectations. Your feedback is taken very seriously. If the product caused any allergic reaction, we strongly advise discontinuing use and consulting a medical professional if needed. Regarding your refund, please contact our customer service at [email protected] with your order details we are committed to resolving this as fairly and quickly as possible. We understand your frustration and are here to make things right. Kind regards, Bed Bug Knocker Team
Alana M.
The product took almost one month to arrive, during which time I was forced to hire a pest control service to address the issue I originally purchased the product for. By the time it finally arrived, it was no longer needed. Despite this, I still tested the product. However, the results were alarming — the extremely strong odor almost caused me to faint, even though both the product label and the website clearly state that it is “odorless.” This is misleading and dangerous. Following its use, I developed a severe allergic reaction that prevented me from sleeping in my own bed. Selling a domestic-use product with such strong and harmful effects demonstrates a clear lack of care for consumer safety and health. Terrible!!!
Reply from Bed Bug KnockerOct 13, 2025
Dear Alana Mary, We sincerely regret the inconvenience and distress you experienced with both the delivery delay and the product itself. Your feedback is extremely valuable and taken very seriously. We apologize for the shipping time — this is not the standard we aim to uphold. Regarding the odor and allergic reaction, we are deeply concerned. Our product is formulated to be as neutral and safe as possible, and your experience is not what we intend for our customers. Please contact us directly at [email protected] with your order details so we can investigate this further, issue an appropriate refund, and provide support. Your health and satisfaction are our priorities, and we are committed to making this right. Kind regards, The Bed Bug Knocker Team
Petra K.
Meer dan maand geleden besteld. Nooit geen ontvangstbevestiging gekregen. Uiteraard wel de betaling geïncasseerd. 2x mail er achter aan gestuurd waar op ik dezelfde reactie krijg van uw bestelling is bij ons aangekomen en we laten het u weten wanneer he top de post gaat. Nooit waarschijnlijk. Voor mijn gevoel grote oplichters dus wees gewaarschuwd!!
Reply from Bed Bug KnockerOct 13, 2025
Beste Petra Kok , Onze oprechte excuses voor deze vervelende ervaring. Dit is absoluut niet de service die wij willen bieden. We begrijpen uw frustratie volledig en betreuren het dat u zolang zonder duidelijkheid heeft moeten wachten. We willen dit graag zo snel mogelijk rechtzetten. Kunt u ons alstublieft uw bestelnummer opnieuw sturen via [email protected] zodat we dit direct kunnen controleren en een passende oplossing bieden, of dat nu een terugbetaling of levering is? We stellen uw feedback op prijs en nemen deze zeer serieus. We hopen uw vertrouwen alsnog te kunnen herstellen. Met vriendelijke groet, Het Bed Bug KnockerTeam