Bad
Based on 41 reviews
Begin Hearing1.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Begin Hearing is a hearing aid company dedicated to providing affordable, high-quality hearing solutions without the need for prescriptions or audiologist visits. By cutting out the middleman and selling directly to consumers, Begin Hearing offers advanced, rechargeable hearing aids at a fraction of traditional costs. With a focus on clear sound, comfort, and ease of use, the company ensures that better hearing is accessible to everyone. Every purchase comes with a risk-free trial, a free 1-year warranty, and fast, free shipping.
Begin Hearing (beginhearing.com) has 41 customer reviews on Folks Told, with an average rating of 1.1 out of 5.
41 approved reviews, newest moderated first
Norman
Ordered the hearing aids on June 9th. Payment was processed. Today is July 9th. No hearing aids! Various excuses. Cannot verify address? Same address for 22 years. FedEx, UPS and AMAZON have no problem with my address. Will be disputing payment if product is not delived this week!
Bobby C.
I HAD TO DO A RETURN ON THE HEARING AID. FOR I FELT IT WAS TOO LARGE FOR MY EAR. I DID A RETURN THE VERY NEXT DAY. THIS WAS MAY 13. AFTER 3 PHONE CALLS THE CREDIT HAS YET TO BE ISSUED AND TODAY IS JULY 7, 2025. MY EXPERIENCE HAS BEEN TERRIBLE.
Bruce C.
the product did not work for me. $2K Acoustic guitar sounds like a tin can. We tried a couple of things with no results. I sent them back 3/22/25 with RMA. USPS tracking shows they were picked up by rep on 3/25. I've been trying to get a refund since. We've exchanged 16 emails since with still no refund processed. I filed a complaint with BBB
P D.
just received these can't get them to work no instructions and high-pitched noise. Why if these are crap are they allowed to continue to sell them. Have not called customer support yet. Will contact them soon
Robert B.
Super fast ordering and billed my cc. Used the product for several days but had trouble keeping these bud style units in my ears. Called support and Got an RMA, forwarded all parts in the original box back. Verified receipt by USPS on May 1. NO REFUND YET AND ITS JUNE 12. Several emails to info @ begin hearing com asking about this. Each gets the same reply. “Sorry for this situation. I’ll check with finance and let you know when I hear something.”
Diana R.
These hearing aids did not work for me. The aid they provided wasn't good enough and they didn't fit well in my small ears. I sent them back within the time frame and instructions provided by the company as well as paying for return shipping. It has now been 43 days and still no refund. The agent told me it would take approximately 7-10 days to process refund plus 3-5 business days after that. It is well beyond this estimate. They keep telling me they are sorry and they will let the billing department know. Apologies don't credit my account.
Jacquelyn R.
February 2, 2025, Begin Hearing took money from my account for hearing aid. Received a week later. I only needed left ear and it was too big and kept falling out of ear. Tried smallest ear cover and it was yet big and wouldn’t stay in ear. I sent email to SPBeginhearing.com on Feb.8, 2025, asking for product return form. I sent second email February 15, 2025. I received a call from Begin Hearing with instruction on return (no form) on February 19, 2025. I finally took merchandise to post office March 14, 2025 and postal clerk stated it would arrive March 17, 2025, which product did. I have called 5 times and the last customer service representative,Mary, stated that I have called numerous times. Sooooooo, where is my refund?!!! Today is April 18, 2025. My Heavenly Father will require of them for this theft! PLEASE DO NOT, DO NOT, DO NOT ORDER ANYTHING FROM BEGIN HEARING!!!!
Donna
Not happy with how they handle their refund policy. I followed their instructions and sent a number of emails with pictures. I have been waiting since January for my refund!!
