Bad
Based on 717 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Today is where the future becomes a reality, and that’s why we believe that every “today” should be extraordinary. People-centric design and an obsession with details are at the core of what we do at Belkin. We empower people to get more life out of every single day with our extensive range of products delivering power, protection, connectivity, audio, and smart home solutions. From humble beginnings in a 1980s Southern California garage to celebrating 40 years as a market leader and innovator in 2023, our ethos has always been about connection. As a diverse, global technology company, Belkin is still inspired and driven by the connection between people and technology.
Belkin International (belkin.com) has 717 customer reviews on Folks Told, with an average rating of 1.3 out of 5.
717 approved reviews, newest moderated first
Mohamed Mehdi Y.
l'arnaque de la garantie à vie! écran installé dans apple store, fissuré au bout de 2 semaines ! J'ai demandé le remplacement, ils ne l'ont plus en trock ! le mensange ! il l'ont plus pour le faire installer par un pro, mais ils l'ont pour l'installer moi même. et si je l'installe moi même je perd la garantie !
Carmen H.
Paid a lot of money for a screen protector with a warranty although the warranty is pointless im still waiting on replacement and i had to pay 10 dollars to actualy recieve it what a joke
Claire T.
Protection d’écran Belkin achetée en Apple Store. Fissurée au bout d’1 an (cela peut arriver) , le produit est garanti 2 ans.Envoi de la demande à Belkin avec tous les justificatifs demandés ( facture et photo pas trop compliqué )Réponse négative en à peine 48 h du service client m’indiquant qu’ils avaient tenté de me joindre sans succès…. Sont-ils vraiment spécialisés en téléphonie mobile et peut-on leur expliquer que les appels manqués s’affichent sur IPhone ? 🥳 Bref , repris une protection ailleurs et boycotte de la marque… je viens de m’équiper chez la concurrence (casque, oreillettes etc) 👋
Анастасия Ч.
Enttäuscht von Belkin UltraGlass 2 Ich habe das Belkin UltraGlass 2 für mein iPhone 17 Pro Max gekauft. Das Glas ist sehr empfindlich – bei einem Sturz bekommt es sofort Risse und Absplitterungen. Selbst normale Schutzgläser für 10 € von TK Maxx haben bei mir Stürze besser überstanden. Ich habe mich an den Support gewandt und zunächst wurde mir ein Austausch bestätigt. Ich habe 10 € für den Versand bezahlt und eine Woche gewartet. Nach einer Woche wurde mir mitgeteilt, dass das Glas nicht auf Lager ist und der Austausch deshalb storniert wird. Die Versandkosten werden mir zwar zurückerstattet, aber darum geht es nicht – mir wurde keine Alternative angeboten. Was ist das für eine Garantie, wenn ein Austausch zunächst bestätigt wird und man nach einer Woche einfach erfährt, dass das Produkt nicht verfügbar ist? Was soll ich jetzt mit dem beschädigten Glas machen? Außerdem funktioniert der schriftliche Support auf der Website nicht. Es bleibt nur die Möglichkeit anzurufen. Ich spreche weder Deutsch noch Englisch. Für ein Schutzglas für rund 40 € sind diese Qualität und dieser Kundenservice für mich nicht akzeptabel. Ich kann Belkin UltraGlass 2 nicht empfehlen.
Shawn S.
Bought a screen protector from Apple with a supposed free lifetime replacement. I went home, made an account on belkin.com and registered the product. Saved my login info to my password application. That was a bout 3 years ago. The screen protector cracked. Tried to login and their site would not accept my password. Tried password reset and got a pop-up saying a rset email had been sent to my address. No email showed up. Tried 3 more times. Nothing. Contacted support. Was told to try to login using an incognito window. Same result. Was asked to provide a screenshot. I did. Then was told they could see that no product was registered to my email. Then was told I should create a new account using a different password. When I asked, "what purpose would that serve if they only reason I have for even having an account was to register the product warranty ?" Was then told that the "lifetime warranty refers to the lifetime of the product, not my life" When I asked if the product, a piece of plastic has since deceased, I was told again to make a new account. When I explained that I did not archive my receipt for a $40 screen protector from 3 years ago, I was then, and only then told "oh, on further review we don't have any record of an account connected to your email" - after a) 4x the system pop-ups claimed to have sent a reset to that email, and b) the agent had said that they could see that there was no product registered under the account connected to that email (which they couldn't get me logged in to). End of the day, I wasted time and all I got out of their lifetime warranty was customer service double talk and lip service. They were "sorry for my inconvenience" and "understood my frustration" but were nonetheless unwilling to make good on their advertised warranty. Slime company. Do not support.
Peter
Acheter une protection écran chez Belkin avec leur partenaires Apple Store erreur de modèle vitre iPhone 16 pro Max reçu vitre iPhone pro J ai demander un échange il b e veulent pas Carla facture est une facture Apple Store alors que se sont leur partenaire il n on pas voulu me l échanger cette entreprise est malhonnête je conseil de ne rien acheter chez eux la garantie a vie ne marche pas et ils ne sont pas du tout sérieux du tout éviter d acheter chez eux car c est cher et à bannir cette entreprise
Silver T.
Still by far the worst Customer Service I’ve ever experienced in my 54 years of life. Days, weeks and months of emails and phone calls to sort out simple order and product issues. How can a business make such fantastic products, but offer such shocking service afterwards. A true disgrace to retail and the business itself. I wonder if the directors really know what’s going on?
Leon
Customer service is poor and product is poorly made
