Customer
Exactly what I wanted, sooner than I expected and all at a great price!
convenient prompt service. They have what you need and don't slack on service.
Excellent
Based on 763 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy?We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale.That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next.We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.
Ben's Cycle (benscycle.com) has 763 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
763 approved reviews, newest moderated first
Customer
convenient prompt service. They have what you need and don't slack on service.
KENNETH D.
Stronglight bearing kits are being sold at rediculous prices on the internet. Ben's price was fair and shipping fast.
Mike J.
I ordered 4mm fender stay bolts for my vintage Peugeot bike, and they worked perfectly. 3-day delivery was much faster than I expected.
Bob G.
Because the Gilles Berthould saddle I wanted was not shown in stock I called Ben's Cycle store and the service was very good. Service employee was helpful, easy to understand, and provided insight on the purchase.
Customer
I still haven't recieved my item but am being asked for a review. Here it is.
Reply from Ben's CycleJan 16, 2017
Hi, Thanks for the feedback. Sorry for the delay in delivery. It looks like there was some severe weather that delayed your delivery. Tracking says it is due to be delivered today.
Kasha H.
Quality service as ever, I always use them for my cycling equipment and I've never had a problem, a faulty product or a late delivery.
George
Prices are not expensive.Great experience.
Cobyjr
Orderd on Thursday received it on Saturday. Plus shipping was free. Great to deal with.