Phong L.
Engineer Tech
Instructor very excellent to provide very detail each chapter to make myself a lot of improvements and confidence.
Reply from BerlitzOct 15, 2021
Thank you for the review Phong!

Average
Based on 678 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Berlitz is a global leader in language training and cultural consulting, helping people and organizations communicate with confidence for more than 145 years.We provide language instruction, cross-cultural training, business communication programs, and workforce development solutions for individuals, companies, government agencies, educational institutions, and non-profit organizations around the world.Operating in more than 70 countries and offering instruction in over 50 languages, Berlitz helps learners develop practical communication skills that can be applied immediately in real-world situations. Our renowned immersive teaching approach, the Berlitz Method, focuses on active conversation and interaction to build confidence and fluency from day one.We offer flexible learning options designed to fit a variety of goals, schedules, and learning preferences. Students can choose from live online classes, in-person instruction, private lessons, group training, and self-paced learning programs. Whether preparing for international business, career advancement, travel, relocation, academic success, or personal enrichment, learners receive training tailored to their proficiency level and objectives.In addition to language instruction, Berlitz supports organizations with cross-cultural training and global leadership development, helping teams work effectively across cultures and international markets.At Berlitz, we believe language and cultural understanding create opportunities, strengthen relationships, and empower people to succeed in an increasingly connected world.Open your world with Berlitz.
Berlitz (berlitz.com) has 678 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
678 approved reviews, newest moderated first
Phong L.
Instructor very excellent to provide very detail each chapter to make myself a lot of improvements and confidence.
Reply from BerlitzOct 15, 2021
Thank you for the review Phong!
Gisella S.
Espantoso! Me inscribí en un curso online y la plataforma tenía muchas dificultades que fui informando al Personal . Intenté mantenerme pero el sistema me canso por las limitaciones que tenía.No era motivador para nada. Tedioso. Hablé con una supervisora para el retiro . Aparentemente no había problema hasta que empecé a recibir correos de cobranzas . Parece que esta supervisora no corrió mi cese. A los mails de cobranzas yo les respondía diciendo que el servicio prácticamente no lo usé y que lo cancelaba por lo malo del formato . El último correo que recibí me amenazaban de enviar mi cobranza a collectors! Increíble! Te ponen los pelos de punta . Nadie me responde a mi reclamo . Solo mandan correo de cobranzas ! Una pesadilla !!! No se inscriban en este instituto por más internacional que sea ! Sus sistema online es malísimo! Y su servicio de atención al cliente post venta es de terror!! Solo son amables y te persiguen hasta que tomas el curso . Después no te responden . Si quieres evitarte angustias y stress evita inscribirte .
Julian Milo Santos D.
Our teacher was wonderful, but I've been trying for weeks to get Berlitz to call me to set up the next course and I NEVER get a reply. Terribly unprofessional. What kind of company never gets back to you when you want to give them your business?
Reply from BerlitzSep 14, 2021
Hello Julian. We are very sorry to hear you have had such a difficult time getting in touch with us. A member of our support team will be reaching out to you to discuss your experience.
Aaron C.
The overall learning experience is very good, most of the teachers are very good, but there are two teachers who are not very professional, I hope it can be improved
Reply from BerlitzSep 14, 2021
Hello Aaron. We are pleased to hear that your overall experience was positive, but are sorry to hear you found two of our instructors to be unprofessional. A member of our support team will be reaching out to discuss this with you in more detail.
Lucas
Our teacher, John, was excellent! Thank you! The only bad thing was as I did the Apple online group program, once we had finished the course program we didn’t have more l’Essonne matarials an we had to do all the lessons again and again..
Reply from BerlitzSep 14, 2021
Hello Lucas! We are so happy to hear you had a positive experience with your instructor. We will send your feedback to the delivery team to address the learning materials.
Harry F.
The teacher was very nice and explained very well.
Reply from BerlitzSep 14, 2021
Thanks Harry!
Mindy F.
I love studying with Berlitz. My teacher is an exceptionally skilled teacher, with enormous patience. She really loves teaching and communicates her enthusiasm in every session. I'm making a lot of progress and feel confident I'll be ready for my upcoming work abroad.
Reply from BerlitzSep 14, 2021
Thanks Mindy! It is great to hear you enjoyed your course with us. We wish you the best of luck in your upcoming work abroad journey!
Nexus
I had 3 Chinese teachers over 36 classes. Bertliz has a big organization problem. Many times the emails were not correct (some people even got fired over that) or there was no notification about holidays or not. I loved one of the teachers but the other 2 were very bad (1 even had more than 10 years of experience in the company). I think many are overworked or not well payed. I have nothing against the method of teaching but the study material was updated las 10 years ago (you can see that on the last page of the pdfs) and you can't copy paste text (I understand why this is but still makes it hard for study). There is no notion of using spaced repetition software and there is no way to ask questions outside the class. There is a lot of very hard working people in the company but I was expecting more, please improve the quality, thank you.
Reply from BerlitzSep 14, 2021
Hello. We are very sorry to hear about your experience. This is not the level of language learning we strive to provide. A member of our support team will be reaching out to discuss your experience in more detail to address the specific issues you experienced.