Berry Street Reviews | Read Customer Reviews of berrystreet.co

Berry Street Reviews | Read Customer Reviews of berrystreet.co

Berry Street reviews

Showing 13 reviews with 4 stars · Clear filters

Myrla B.
Apr 29, 2025
Very helpful…
Terri holds me accountable for what I do and I love that she does that.
Reply from Berry StreetApr 30, 2025
Thank you so much for your kind words! We're thrilled to hear that you found a great nutritionist through our service!
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Kimberly D.
Apr 15, 2025
The link to the session didn’t work
The link to the session didn’t work. it initially connected and it dropped the call. The dietitian had to resend the link, but I could not connect on my laptop
Reply from Berry StreetApr 17, 2025
Hi Kimberly! We are so sorry you had this experience — that must’ve been frustrating. Our Customer Experience team reached out to you to get it resolved. If you need anything else, we’re here to help!
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Cheyenne M.
Apr 14, 2025
Easy to use, a few setbacks
Berry Street has made it so easy and carefree to connect with. Nutritionist through insurance and has a really helpful app. Food tracking, messenging with your Nutritionist, etc. The main frustration and problem is that the app regularly refuses my food entry. They have Ai that scans a picture of your food to describe it but the feature is lost with how often an error prevents saving the post.
Reply from Berry StreetApr 17, 2025
Thank you so much for your thoughtful feedback! 💚 We're thrilled to hear that connecting with your nutritionist and using the app has been mostly smooth and supportive. That said, we’re really sorry to hear about the trouble with the food entry feature — we know how important that tool can be on your journey. Our tech team is constantly working to improve functionality, and we truly appreciate you sharing this so we can make it better. We're here for you every step of the way! – The Berry Street Team 🍓
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April W.
Mar 20, 2025
Great experience
John was great and gave me some great tools to use to eat healthy and make some good habits to be consistent and make this a life long journey.
Reply from Berry StreetMar 20, 2025
We're so glad to hear that John provided you with helpful tools and guidance for your health journey! Building lasting habits is key, and we’re excited to support you along the way. Thanks for sharing your experience!
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Stephanie G.
Mar 19, 2025
Very straightforward
Very straightforward, honest and simple- to the point. Compassionate. Points to improve upon- covering all the points in time
Reply from Berry StreetMar 20, 2025
Thank you for your kind words! We're so happy to hear that you had a great experience with Anastasia. She truly cares about her clients, and we’re thrilled she’s been able to support you. We appreciate you sharing your experience!
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Rochelle
Oct 30, 2024
New Client
The meetings are going well so far. I like that she listens to me and gives realistic feedback that helps in my ordinary life. I look forward to our weekly sessions!
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Cassiday M.
Sep 25, 2024
I have been really happy with the…
I have been really happy with the service. Nikki is Great. And I also would say that I did have a little frustration with the app a little bit but after you get used to it, it does make sense. I have done eight sessions so far. And I would also say I’m incredibly privileged to have my sessions be paid for by insurance so they are free to me.
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Travias T.
Jul 28, 2024
I only have one issue.
I only have one issue, that you cannot cancel or reschedule appointment more than 24hrs before your appointment....it's like they do that on purpose just to make sure that the provider gets paid the 100.00. They should add a cancellation or reschedule link when they remind you about your appointment a few days in advance.
Reply from Berry StreetJul 29, 2024
Hi Travias! Thank you for the review and the feedback : ) Our appointment emails have a link at the bottom where you can reschedule or cancel appointments at any time. If you're not seeing those, please email us at [email protected] and we'll troubleshoot to understand what is going on. In the meantime, you can always visit https://app.berrystreet.co to make any appointment changes.
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