Bespoke PlushReviews of bespokeplush.com

Currently 90 days into ordering despite a lead time of 10 weeks. No communication or updates, and 3 ignored emails, as well as trying to reach out on social medias. Do NOT order from them, they are a scam, and if you've started an order file a chargeback STRAIGHT AWAY. Have been told they have done this before under another alias 'myplushtoy' and are known for ghosting customers

Order number 2713. Been about three weeks past their lead time. No updates. I have emailed them not once but twice. I do not recommend unless you’d like to be scammed.

My daughter spent many hours designing a plushie character and used her own savings to pay for it. The order (#2674) was placed in mid March, and we paid extra to receive updates. We have had no communication since the order was placed, even though we have repeatedly tried to contact them to find out what’s happening with the order. My daughter is heartbroken.

24hrs after posting my honest review below, Kris got in touch, apologised for the service and promised a full refund - but guess what happened next? Nothing. No further responses to our emails and NO REFUND. We're still £10,000 down with ZERO Plush and terrible service.

I've been a regular with these guys for a little while now, and while there have been some little kinks in terms of translating characters from digital to real, I can hardly fault them given the medium they work with. I'm very happy with the work they produce and would highly recommend them to any artist who wants to bring their characters to life.

This was my first time ever purchasing from Bespoke Plush. I recently received my first plush toy from them yesterday. It’s a jumbo, super speciality plush of Anubis, as described in my writing. Since I’m a writer of my own stories, I’m thrilled with the creation. The plush looks fantastic! I absolutely love and adore it. I’m a huge fan of ancient Egyptian mythology, and Anubis was a character I’ve always wanted to bring to life in plush form and in January I ordered Anubis from bespoke and their service was great and I’m a huge fan of ancient Egyptian mythology, and Anubis was a character I’ve always wanted to bring to life in plush form. In January, I ordered Anubis from Bespoke, and their service was excellent. They truly understood the significance of Anubis to me as a character. I highly recommend purchasing from them. In terms of the plush itself, it’s incredibly soft and adorable. It’s also very accurate to the pictures I sent them. These guys are truly exceptional at creating custom plushies. The way they crafted Anubis was phenomenal. I want to express my gratitude to Bespoke Plush and their incredible team of designers and plush makers. I plan to order from them again in the future. Perhaps I’ll choose a character from my writing or another Egyptian mythology character like Bastet, Sobek, or Horus. Overall 10/10

I just received the plush only 4 weeks after ordering it so totally on time for our Savior Jesus birthday, Christmas. It looks so much like the picture provided. I would recommend customers to pay extra for expedited shipping like I did.

Further complaints regarding my last review, the company did not reach out to me until I left a negative review, I’m fully in belief they were planing on never getting back to me. They offered me a £30 gift card which is useless because their cheapest product is £200 (minus the £40 keyrings but they are sold out as of writing this) they both made excuses as to why they didn’t get it right saying I didn’t specify even though I clearly drew it in the refrebce sheet and told me to kindly remove my review here, due to even further terrible customer service I’m adding an new one to make sure everyone knows who they are dealing with here