Reply from Best Music Coach, LLC.May 14, 2026
Hi there,
Dan here, founder.
I read your review carefully. A few things you described are not how I want us to operate, so I’m going to do three things:
1. Own where I think we messed up with you.
2. Be upfront about what we are (a structured, high‑commitment program, not a casual subscription).
3. Spell out what I’m changing so no one ever feels the way you did.
First, the call.
If anyone on my team told you that the call you booked would be “no pressure / no selling / just a conversation,” that is not okay.
We do have short 15‑minute Q&A calls that really are just for questions with no pitch. You were not on that 15‑minute call; you were on a full enrollment call.
On the enrollment calls, we talk about your goals, what’s kept you stuck, and the program and price. If you were told something softer specifically about that longer call, that’s on me.
Yes, we ask about your frustrations and why this matters to you. The intent is to see if we can actually help, not to twist the knife.
Urgency
We do cap how many new students we enroll at once because we keep the group small and the quality high with a limited number of people live.
When a salesperson says they don’t want you to ‘miss out,’ what we mean is: if you wait 6–12 months to start, that’s 6–12 months of tracks you don’t write. I consistently see people get one burst of motivation and then stall for years when they don’t take action. They go around in circles, sometimes for decades.
This is why we carefully check to make sure that the program is affordable and will not put you in a stressed place.
If the way urgency was framed made you feel rushed rather than supported and coached, that’s on us.
Tuition
If what really landed for you was “about $340/month” and the first time the full amount really registered was when you saw it on the contract while the rep walked you through it live, that’s a failure on our side.
For clarity: it is a fixed‑tuition program, not a cancel‑anytime subscription.
When someone enrolls, we commit a lot of coach time, tools, and curriculum up front, so we don’t run it like Netflix.
That structure is intentional.
What was not intentional was you feeling like the full commitment wasn’t crystal clear until the very end.
That part I’m changing: going forward, reps are required to say the full tuition out loud before we pull up an agreement to walk through together.
Contract
The contract itself is already written in plain English, and on calls we walk through it line by line so people can ask questions in real time. It does include language that says we can’t guarantee specific career or income outcomes.
Legally, we can’t promise you a specific job or income number, because we don’t control your life. Practically, we do stand behind the result we can control together: finished, released music. If you complete the courses, show up to the coachings, do the assignments, and still don’t release the pieces we planned, we keep working with you for free until you do. That is the guarantee.
Where I agree with you is that, even in plain English, legal terms can still feel one‑sided.
That’s why I want the “here’s exactly what you get, here’s what you’re committing to, here’s what happens if you’re unhappy” summary to be crystal clear before you ever see the full agreement on screen.
DIY vs Program
If you want to go fully DIY with YouTube, Discord servers, and tools like EarMaster, that’s a path.
Some people don’t want that. The ones who join us specifically want that level of accountability and intensity to get results fast.
I hear you made an adult choice and didn’t sign up. That’s better than doing something you’d resent.
You took the time to write a detailed review and still left 5 stars.
I don’t take that lightly.
I’m sorry for the parts of this that were on us, and I’m tightening how we talk about tuition, and how we surface the real terms.
Wishing you the best,
Dan