BestvibeReviews of bestvibe.com

delivery time is horrible. still no product and it has been over 2 weeks. never again will i use this site for my toys. We all know there’s a pandemic going on but there is no reason when you look at the tracking, that it should have taken two weeks for product to leave the factory on a truck. Also, one product out of the group i purchased was not even available. after placing the order I received an email days later telling me one product was not available. why was the a website not be updated? laziness. There are plenty of other stores with good prices to buy adult toys and other products. obviously these people do not care about their customer base. they did return emails when i sent them, yay for that.

This is the first time I've purchased from Bestvibe. I received feedback throughout the shipping process and was able to track the progress of my order. Upon arrival the product was defective I got in contact with the customer service department and they walked me through a simple replacement process. If you are going to use Bestvibe have a little patience everything will be alright. In the end I found it extremely difficult to get the product replaced and I will never order any more products from this company and I do not recommend them.

I brought a male device from this company, I am totally dissatisfied. Firstly after taking my money they took four months to deliver the product. Secondly the product is misleading as it does no do as promised, both sex's know the desired outcome just feeling good is not the intention. It failed within six months of delivery and despite our consumer laws giving twelve months warranty they are refusing to replace it. SO IF YOU WANT TERRIBLE SERVICE, A PRODUCT THAT ONLY DOES HALF THE JOB AND ONE THAT STOPS WORKING THIS IS THE COMPANY. A pity they do not have negative stars !!! As requested I contacted the company again, I re sent my original email back to them. To be fair I gave them three days and nothing. THEY HAVE NO INTENTION OF REPLACING THE FAULTY PRODUCT NOR OBEYING THE TRADING LAWS SO DO NOT BUY THEIR RUBBISH. For a second time the company has sent the same reply, they ignored the original complaint then the second copy and no dout they will ignore the third copy. DO NOT DEAL WITH THESE SHARKS !!! Try again, you responded to the original complaint refusing to refund goods that failed after three months, every where I look there are negative comments about this company. A full refund is your only solution and do not try the bull you can not find the order.

Against my better judgment i made a purchase without looking at the reviews a few days ago . I’m worried about the shipping and arrival time. Like many other customers have yet to get a tracking number regarding my purchase. If i don’t see an update on my about shipping by Tuesday I’m going to request a refund.

Works great. I am SOOOOOO happy I purchased this product. I was also really impressed by the quality.

Great! All the toys just as expected. Keep up the good work.

A.M.A.Z.I.N.G!! WOW! I cannot believe..Why there are many bad reviews. 5/5 stars recommend

My favorite website! I highly recommend this bestvibe.