Nic
Long wait for payment, disorganized
Pay used to be immediate, now it’s been two weeks since I submitted my final survey and nothing. I reached out to support to inquire about payment last week and was told that I should receive it “in the next few days.” I’ve done several tasks on this website before and was always paid same day but something has changed. I think this will be the last time I do anything on this website.
Reply from BetatestingMay 28, 2025
Hi Nic - Thanks for sharing your feedback. Please reach out to us at [email protected] if you have not. Incentives payments through BetaTesting have never been immediate, as we need to provide time for the client to review participation. Sometimes this may have happened same-day for you if a specific client took action immediately, but the standard has always been about a week on BetaTesting, and it can take longer sometimes (e.g. if a test is still ongoing and you may have finished it more quickly than other testers). We can look into your test in more detail if you reach out and ask that the client review your result for completion.



