Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About BetterHelp
BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
For a long time, I was trying to come to grips with my 'situation, made some progress but, some issues were just beyond my ability to figure out, come to grips with, just get my head straight. I finally decided that it was necessary to seek professional help. My previous counselor was not seeing patients anymore, she retired (good for her) so, I tried Better Help, Very Glad I did!
With the help of my counselor, Gina, I am making progress due to her guidance (and just having someone to talk to), things are now moving in the right direction. I'm sticking with Better Help and Gina until I'm in a better place. You can too, it's worth it!
TM
Tori M.
Better help is simple and easy to use
Better help is simple and easy to use. Therapy is essential for setting goals and reaching achievements, forming lasting relationships and talking through issues or focusing on the the most important things in life. I appreciate the app Better Help because I found the therapist for me and it's very simple to meet with the therapist from my phone. Thank you.
MA
Marie-Ange L.
I’ve been using BetterHelp for about 8…
I’ve been using BetterHelp for about 8 months now, and I can honestly say it has made a huge difference in my life.
I hesitated for a long time before starting therapy because I thought I could manage everything on my own. But looking back, I’m so glad I took that step. The support I’ve received has been truly life-changing.
One of the things I really appreciate about BetterHelp is how easy it was to get started. I could sign up quickly, and having remote sessions made it so much more accessible for me, especially as a parent. Not having to travel to appointments every week removed a big barrier.
They also take the time to understand your preferences — language, background, and what kind of therapist you feel most comfortable with. That made a real difference for me, because I felt matched with someone who truly understands me.
A special thank you to my therapist, Claudia, who has been absolutely amazing. She has helped me grow, reflect, and navigate things in a way I didn’t think was possible before.
The cost can be a concern, but I was able to get a 35% reduction, which has made it manageable for me to continue. Without that, I honestly wouldn’t have been able to access therapy.
I’m genuinely very happy with the service, and I would recommend BetterHelp to anyone who is considering therapy, especially if accessibility or flexibility is important to you.
Starting therapy was one of the best decisions I’ve made for myself.
LN
La'Nisha G.
Matched with a therapist that meets my…
Matched with a therapist that meets my needs. They thoroughly look for what you want and serve you the best person possible. I used to think it was corny but it’s catered to you!
WM
Wil M.
Easy to use and my therapist is awesome!
Easy to use and my therapist is awesome!
ME
Michael E.
Better health is easy to navigate and I…
Better health is easy to navigate and I like the site. It’s great for modern day therapy.
LB
Laura B.
I was matched with an awesome…ý
I was matched with an awesome therapist, which eased my nervousness. I also love the additional resources of group therapy and classes. The wellness checks, journaling, mood check in are also really beneficial. It would be great for the platform to accept more private insurance.
TV
Traci V.
Easy to find an excellent therapist
Easy to find an excellent therapist who understands you needs friends m the comfort of your home. Scheduling is quick and open appointments are readily available to suit your schedule!