BetterHelpReviews of betterhelp.com

I would never have gone to therapy without BetterHelp and it has easily been the best decision of my life. I've wanted to go to therapy for a long time but my life circumstances make in-person therapy difficult. I am so happy to use BetterHelp.

I cannot say enough good things about Betterhelp. I love the fact that for the price I would be spending with a counselor face-to-face once a week, I get my counselor as much as I need to (which is unheard of in the counseling community). Had I been seeing a counselor at an office near my home/work, if I needed to speak with her during the day (not on my scheduled day to visit) I would need to call the office and wait for her to respond. Some times that response would be something like, "You will need to schedule a visit..." or a phone call would be short and sweet. She's not getting paid extra to have more conversations with me other than our weekly one-on-one. In addition, if my counselor asked me to journal, she would need to read it after my visit and comment on things on my next visit. That would always put us a week behind. With betterhelp, I can send messages to my counselor at any time and I know when she'll read/respond to it (she told me when she looks at her inbox). I can send pictures if needed, send a voice message if I don't have time to type. I can also talk to her on the phone (but I prefer video, so that's what I do). Not to mention, if I need an extra video/phone session with her, I can just go to her calendar, see the day/times she's available and book it (so two video sessions in one week for the price of one face-to-face session with a counselor near me). If I share a journal entry, she reads it within 24 hours and always shares a comment. Our weekly visits are always an extension of the constant communication we're doing throughout the week and we're not wasting time playing catch up. If you don't feel like you're connecting very well with your counselor, you can change counselors at any time. This truly has been such a lovely way to "see" a counselor. In striving to move forward with my grief and anxiety, I feel like BetterHelp is allowing it to be a constant current of healing. Not something I am only truly dealing with once a week in front of a counselor (and then I'm on my own for the rest of the week). To me, that type of help is more stop and go. That doesn't suit me and I believe that's why I've always struggled (and failed) seeing a counselor. With BetterHelp, my counseling is active every day. We're communicating every day and that gives me the momentum to keep moving forward into better health. Better Help is literally giving me better health everyday. :)

I know it can be a bit scary talking to therapists. Jacy was very kind and understanding of my issues and recommended some great strategies to get to the root of my problems. She was really good at explaining the physiology and biology of what is actually happening in the brain and what we can do to help it function better once you have suffered trauma.

Better Help has seriously changed the way I think about therapy. Before, I had such a hard time finding a good counselor and was getting so discouraged, it took so much time and effort to weed through all of the therapists out there and I had some pretty bad sessions. At Better Help, I got matched right away and my counselor is absolutely amazing. They match you with therapists that fit your values and goals which is very important to me. My counselor is my biggest cheerleader and we have done such great work together so far. I cannot recommend this service enough. It is well worth it and I think marked a big turning point in my life. This year has been my best year - my self confidence has sky rocketed and I believe I am truly getting to know and love myself for who I am. And I have to attribute a large part of that to my counselor's help and guidance along the way.

Super accessible service that has blown me away. I love the service, it has great features that I didn't expect from an online tool. It's pricey, 240 dollars a month, but that includes 24 7 access to your therapist, as well as journaling tools, goals and a bunch of other features. I reccomend the service highly as the professionals available are top notch, and now more than ever we could all use someone to talk too.

Betterhelp has been tremendous in helping me gain insight into what I need to get myself back in the right direction. They counselors are kind and compassionate and really take the time to get to know their clients

So far, Betterhelp has been an excellent source to seeking therapy, especially during the COVID-19 pandemic. They have a numerous amount of therapists, specializing in different areas that meet different needs for each client. So, if a therapist you're matched with isn't working for you, you'll be given a new therapist that'll better suite your needs, until you find the perfect match (for me, my second and current therapist has been working for me; whereas the first therapist didn't seem to work for me). I highly recommend it if it's your first time seeking therapy, but you want to be in the comfort of your own surroundings, or are struggling to find therapy during the COVID-19 pandemic, or anything else in between.

If you're looking to better yourself in a non-intrusive way AND at your own pace....this is the place.