Great
Based on 9,555 reviews
BetterHelp4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterHelp is the world's largest counseling service and is 100% online.Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust. Get help with a range of issues including depression, anxiety, relationships, trauma, grief, and more. With our counselors, you get the same professionalism and quality you would expect from an in-office counselor, but with the ability to communicate when and how you want.Learn more at www.betterhelp.com.
BetterHelp (betterhelp.com) has 9,555 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 7,657 reviews with 5 stars · Clear filters
Leo H.
I think this is a very practical and convenient way to have therapy. I like the flexibility especially because I travel a lot. Reaching my therapy via phone is making it possible for me to have therapy. The app works well too.
Erica J.
The BetterHelp platform is great and millenial AF. It's so much more effective that in addition to the hour-long session, you can chat with your therapist lightly throughout the week. You can just get things out and be heard.
Taleen B.
BetterHelp is a great resource. I live abroad and had a hard time finding counseling in my native language. Having a resource like BetterHelp that allows me to seek counseling on my schedule has improved my life greatly. I'm really happy that a service like this exists.
Deanna B.
Betterhelp has been a great resource! I was hesitant to start, but the counselors here offered more than I was anticipating. It's nice to have someone fully present and available to message when you just need to talk quick. I'm glad I made the decision!
Carmen Carvajal (.
Such a great platform. I've noticed a lot of improvement since I first started. I feel like I can trust my therapist and voice my concerns knowing that she'll provide her professional insight. Highly recommended!
Stephenie D.
BetterHelp is amazing. I’ve done in person therapy in the past and based on my experience it’s definitely not worth the money. In person therapy (my experience) I would only see them once every two weeks or once a month, I had to drive and when you’re feeling anxious or depressed the last thing you want to do is get up and go somewhere. I always felt uncomfortable being in a room I was not familiar with, with a stranger AND talk about my feelings. Better help is so convenient because I can either talk on the phone laying down in my room when I’m feeling upset or I can video chat them if I want a more personal experience. My therapist in better help checks up on me every single week and responds to me when I message her in a decent time length. In the beginning I was matched up with a therapist I didn’t really click with (she was nice but just not for me) but it’s so convenient because switching therapists was literally a click away.. compared to me having to go back online and finding someone in person (decently priced, not too far, and can work with my conditions)
Corey
The experience with BetterHelp has been nothing but short of amazing. In the beginning I was accidentally double charged for my session. When I reached out to the company via email they were very friendly and helping me. Not only did they solve my problem by reimbursement, they also offered a free week in compensation. The site is really easy to use, and offers a variety of ways to communicate with your counselor. In addition, the offer groupinars , where you can login on a certain subject and chat with other counselors in a group setting, as well as other patients. This app is very convenient to use and I can schedule around my own time. I don’t have to drive out 15 minutes to meet a counselor. This app is a god-send and I recommend it to anybody
Marie-Josee
BetterHelp is the best kept secret around! I have tried other apps or online services before and nothing compare to this one! I am super satisfied with the system itself and the caliber and quality of professional help we receive. If you are like me, living a hectic, busy life. If you are looking for a different option than having to show up at a therapist's office BetterHelp makes it easy for you to get the same feel, save you time and yet, still deliver the same quality one can expect form going to an office.
