Dot
I use better impact for volunteer management
I use better impact for volunteer management. It can be complicated but very comprehensive. Easy enough for volunteers to navigate

Excellent
Based on 407 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Better Impact is revolutionizing volunteer management with its intuitive, comprehensive software solutions. Trusted by organizations worldwide, Better Impact offers powerful tools for managing volunteers, members, donors, and clients with ease and efficiency. Whether you're a non-profit, government agency, or community group, Better Impact helps streamline your operations, enhance volunteer engagement, and maximize your impact.
Better Impact (betterimpact.com) has 407 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
407 approved reviews, newest moderated first
Dot
I use better impact for volunteer management. It can be complicated but very comprehensive. Easy enough for volunteers to navigate
Irene F.
Better Impact helped our organization prepare for a accrediation survey, in fact, the surveyor was relieved to see that we are maintaining volunteer profiles in a safe, secure, comprehensive way. Volunteers appreciate being able to take initiative and sign up for shifts when they're available. My colleagues love how we can maintain email communications within the portal, so everyone is on the same page. I would definitely recommend this software to colleagues who are managing any number of volunteers in the hospice industry.
Stephanie B.
Better Impact is easy to maneuver.
Ashley K.
I like this software it was fairly easy to learn. There is so much more to learn still!
Sarah
It works well for volunteers who are somewhat tech savy. Some volunteers require a lot of support and one-on-one time to learn how to use it. As the admin, the one-on-one support setting it up was invaluable for someone who had never set anything like this up before. We have over 600 active volunteers, so it would just be impossible without this tool.
Chris E.
Better Impact has been an outstanding tool for managing volunteers, and it has genuinely transformed how our organization tracks and engages with our volunteer base. One of the most impressive features is how easy it is to track volunteer activity. The system centralizes everything—hours, schedules, roles, communication, and reporting—so you no longer have to rely on scattered spreadsheets or manual logs. Volunteers can log their own hours or check in digitally, which significantly reduces administrative workload and improves accuracy. It’s simple to pull reports, monitor participation trends, and recognize top performers. The scheduling and sign-up process is also incredibly streamlined. Volunteers can view available shifts, sign up on their own, and receive automatic reminders. This not only saves time for coordinators but also empowers volunteers to take ownership of their involvement. Another major benefit is the ability to keep detailed, organized records for each volunteer. Whether it’s tracking training completion, background checks, or specific skills and interests, Better Impact keeps everything in one place, making it easy to match volunteers with the right opportunities.
Samm
So far this has been an amazing way to track volunteer onboarding and a much smoother process than the shared excel sheet we were bouncing between staff before. For anyone who likes everything in once place, this has been an amazing switch! So far, highly recommend better impact
Jaymie
They have streamlined the onboarding, tracking and scheduling process.