Patient
Multiple Time User
Took early I’m a repeat customer, where once set up there’s no additional paper work just a few questions. The test was quick, as were the results

Great
Based on 4,547 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Patient
Took early I’m a repeat customer, where once set up there’s no additional paper work just a few questions. The test was quick, as were the results
T W.
Excellent care given at this facility. Staff is professional & courteous. Went for COVID testing & their system was well organized & speedy.
Debbie
Very quick and efficient!
J. S.
Customer service was good, scheduling was easy and convenient, and my husband received the results of his PCR COVID-19 test in less than 48 hours.
Patient
This office is very clean, efficient, and friendly! I went in for something non Covid related and was seen within 15 minutes. The doctors, nurses, and staff made me feel very comfortable. I recommend Better Med to all my friends as this is the office my whole family uses.
Kelli D.
Staff & PA were extremely professional and I was in and out with no wait time! The facility was clean and modern. My first time using BetterMed and I gotta say they were so much better than any other urgent care facility I have ever used.
John W.
Whenever I have visit BetterMed, I have encountered nice staff members who treated me like a person instead of a number. Service is prompt and thorough. They are my choice for urgent care.
Patient
Amazing staff, very informative doctors/nurses, kindest people I’ve ever had helping me.