Patient
Awesome service!!
Awesome service!!

Great
Based on 4,547 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Patient
Awesome service!!
Patient
Absolutely unacceptable
Reply from BetterMed Urgent CareDec 29, 2020
We are sorry to hear that you had a negative experience with us. If you would like to share any additional feedback, please send us an email at [email protected].
Janis
Staff were efficient, informative and welcoming! Excellent....made the experience less foreboding.
Patient
The entire staff was great. Kendra was the nurse practitioner and I would definitely give her five stars along with the young lady that helped check me in and got me ready to see Kendra. I’m sorry I don’t know her name. I would definitely use them again.
Patient
Wait time was a bit long (~45min) and doctor diagnostic was off.
Reply from BetterMed Urgent CareDec 29, 2020
Thank you for taking time to leave us feedback. We understand your frustration and take feedback like this seriously. We will share your experience with the site manager.
M. O.
The staff was kind and helpful and the wsit was very reasonable.
Carolyn P.
Excellent customer service, very cognizant of COVID 19 protocols. Exceptionally clean, staff very professional.
Patient
Very respectful, polite & caring.