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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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4.4

Great

Based on 4,547 reviews

BetterMed Urgent Care4.4

Reviews4,547 About Contact

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Rating breakdown

5 star77%
4 star7%
3 star4%
2 star4%
1 star8%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Folks Told, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Folks Told: 2026

Contact & location

(804) 386-0200
bettermedcare.com
info@bettermedcare.com
3200 Rockbridge St.Richmond, VA 23230

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 15% of reviews.
Most recent review: December 2024.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Patient
Jun 5, 2020
Very compassionate care
Very compassionate care, even in the midst of COVID-19. You are appreciated!
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Patient
Jun 5, 2020
Over all satisfied with service
Over all satisfied with service
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Patient
Jun 5, 2020
Great Service
Quick, efficient and safe. Good experience.
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Patient
Jun 5, 2020
Errors by staff
Thought I had sprained ankle. Should have been given a wheelchair instead of being asked to walk to exam rm then X-ray since I had a broken leg. Was given a walking boot, but they didn’t take strips off Velcro/fit it properly. Told to see ortho dr, which I did. When he took an X-ray, my fracture that had been aligned, was now misaligned due to incorrect boot fitting. Fracture could not be re-aligned. Very upset that this could have been avoided if your staff was properly trained.
Reply from BetterMed Urgent CareJun 17, 2020
Thank you for taking time to leave us feedback. We are sorry that this was not a positive experience and we take your feedback very seriously. We will be sharing your comments with management. If you would like to give us any additional information or share additional feedback, please email us at [email protected] with your name, date and location of visit.
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Patient
Jun 5, 2020
Great customer service
Very friendly staff.
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Patient
Jun 5, 2020
Quick and easy
Quick and easy
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Jonathon
Jun 5, 2020
Good service
Good service, and care even during Covid epidemic.
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Patient
Jun 5, 2020
Good
Good experience
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