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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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4.4

Great

Based on 4,547 reviews

BetterMed Urgent Care4.4

Reviews4,547 About Contact

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Rating breakdown

5 star77%
4 star7%
3 star4%
2 star4%
1 star8%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Folks Told, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Folks Told: 2026

Contact & location

(804) 386-0200
bettermedcare.com
info@bettermedcare.com
3200 Rockbridge St.Richmond, VA 23230

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 15% of reviews.
Most recent review: December 2024.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Patient
Mar 16, 2020
Great experience
Great experience. Will return if I need medical attention.
Reply from BetterMed Urgent CareMay 22, 2020
We really appreciate you taking time out of your day to share your experience with us. Hope you're feeling better!
Report
Jean from D.
Mar 16, 2020
What a wonderful facility
What a wonderful facility! The staff was efficient, kind and caring. Spot-on diagnosis, too! Thanks for seeing us so quickly (we were in the middle of a 10 hour trip!!)
Reply from BetterMed Urgent CareMay 22, 2020
Thanks for the review! We're here for you when you need us. 🙂
Report
Patientl
Mar 16, 2020
Great very clean and fast love the…
Great very clean and fast love the service and staff
Reply from BetterMed Urgent CareMay 22, 2020
Thank you for taking the time to share your experience. We are always looking for ways to improve and appreciate your feedback.
Report
Patricia F.
Mar 16, 2020
I came in with a stomach bug or…
I came in with a stomach bug or something & felt horrible that day. The check in was easy & fast. I did not have to wait long to see the doctor. The doctor & staff was awesome knowing I felt so bad. I even got medicine before I left so I didn't have to go to the pharmacy right away to pick up & could go go & get some rest. What a great team!!! I would truly recommend better meds!!!
Reply from BetterMed Urgent CareMay 22, 2020
We really appreciate you taking time out of your day to share your experience with us. Hope you're feeling better!
Report
Patient
Mar 16, 2020
3 stars…
I already completed a review but the reason for 3 stars, is because of the way i was treated by the radiology employee. See other review for details.
Reply from BetterMed Urgent CareApr 27, 2020
Thank you for your feedback. We are sorry that you did not have positive experience at our location. If you are willing to, please email us at [email protected] with your name, visit date and location. Our goal is to always improve our patient experience, so thank you for your time and comments.
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Patient
Mar 16, 2020
Helpfu
Very quick very helpful
Reply from BetterMed Urgent CareMay 22, 2020
Thanks for the review! We're here for you when you need us. 🙂
Report
Barry
Mar 16, 2020
My visit here was very enjoyable
My visit here was very enjoyable. The receiving area was very nice, the sign in was automated, the receptionist was friendly, the paperwork was minor, the physician's assistant was great, the nurse practitioner was great, the diagnosis was right and the prescribed medicine was spot on! Overall great experience! Would recommend to others!
Reply from BetterMed Urgent CareMay 22, 2020
Thanks for sharing your feedback, Barry! We hope your visit was as pleasant as possible.
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Patient
Mar 16, 2020
Fast and friendly service!
Fast and friendly service. NP was right on with diagnosing my problem. Will use again.
Reply from BetterMed Urgent CareMay 22, 2020
Thanks for the review! We're here for you when you need us. 🙂
Report

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