Great
Based on 4,547 reviews
BetterMed Urgent Care4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
4,547 approved reviews, newest moderated first
Carol
BetterMed is truly a better option for Urgent Care. Each time I have gone or taken a family member everyone is Courteous and Professional.
Carol A.
You are my go to life savers. I have had some issues that were minor and serious, and your expertise and care were truly blessings. From a kidney stone that was a nightmare to a cough that wouldn't stop. And you are convenient. I highly recommend you to anyone!!!
Jamie S.
I loved Bettermed but have not been back since they changed the policy of keeping a credit card on file to automatically charge within a few days. Working in the medical field myself I know there are billing issues alot and I do not feel there is enough time to handle discrepancies before you would be charged. It is a nightmare trying to get reimbursed. Other than this one issue I have been multiple times with myself and my children for issues ranging from the flu, sinus infections to broken bones and have always had a great experience. I love the hours since I also work in a doctor office and I never have to take off for sick appointments
StacieKelleher
BetterMed has consistently provided good care to my family and the cost is reasonable. the doctors at this location are really good and are considerate of your time.
Patient
I walked right in and the staff and doctor was wonderful and very attentive.
Patient
The nurse who did the swab test to check if I had the flu did it incorrectly, which caused a severe damage in the nasal area resulting in nasal bleeds. I had a $550 bill from the hospital and a $750 bill from having to go to the ear nose and throat specialist to have the sore in my nose cauterized in order to make it heal. I will never go here again for my urgent care needs.
Patient
Went in with the flu or strep or both. They did 3 test and they all came back negative but the doctor said they’re only 50% accurate so you probably do have it. Then charged me for all 3. Why are you a business making money off of people who have the flu and strep and only have a test that’s 50% accurate. That’s ridiculous. So just throw the drugs at everyone that walks in and don’t do the test if that’s the case. Would have saved me a lot of money if you would have done that.
Julie
Quick, efficient, diagnosed and on my way!
