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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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4.4

Great

Based on 4,547 reviews

BetterMed Urgent Care4.4

Reviews4,547 About Contact

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Rating breakdown

5 star77%
4 star7%
3 star4%
2 star4%
1 star8%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Folks Told, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Folks Told: 2026

Contact & location

(804) 386-0200
bettermedcare.com
info@bettermedcare.com
3200 Rockbridge St.Richmond, VA 23230

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 15% of reviews.
Most recent review: December 2024.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Louis R.
Apr 23, 2021
Quick service
Quick service. Attention to patient needs. Great providers.
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Melinda H.
Apr 23, 2021
Everyone was wonderful
Everyone was wonderful. Very friendly and helpful.
Report
Patient
Apr 23, 2021
They went out of their way to take care…
They went out of their way to take care of us
Report
Patient
Apr 23, 2021
Better Med Urgent Care provided a quick…
Better Med Urgent Care provided a quick and thorough response to my concerns.
Report
Patient
Apr 23, 2021
The service was excellent by everyone…
The service was excellent by everyone (staff and doctor). Very professional.
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Patient
Apr 23, 2021
Dont go.
Charged me for a covid test after telling me they were ok with my insurance. sent me a bill and are nor answering my calls.
Reply from BetterMed Urgent CareApr 23, 2021
Hi There, Thank you for alerting us to your experience. Someone on our team will be reaching out. We are sorry for any frustration.
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Diana O.
Apr 21, 2021
Review
Everyone that helped my was cordial and courteous. The doctor explained everything clearly to me and asked me follow up questions. I was not rushed out, and felt comfortable asking questions.
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Patient
Apr 20, 2021
great service and pleasant staff.
great service and pleasant staff.
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