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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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4.4

Great

Based on 4,547 reviews

BetterMed Urgent Care4.4

Reviews4,547 About Contact

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Rating breakdown

5 star77%
4 star7%
3 star4%
2 star4%
1 star8%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Folks Told, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Folks Told: 2026

Contact & location

(804) 386-0200
bettermedcare.com
info@bettermedcare.com
3200 Rockbridge St.Richmond, VA 23230

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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 15% of reviews.
Most recent review: December 2024.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Sandi
Jun 18, 2021
Prompt
Prompt, professional staff and care!
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Patient
Jun 18, 2021
I was seen immediately
I was seen immediately. PA quickly and accurately diagnosed my problem and prescribed medication. I was out of the office very quickly.
Report
Patient
Jun 18, 2021
Got in and out in 30 minutes.
Got in and out in 30 minutes.
Report
Patient
Jun 18, 2021
Needed a Covid test for travel
Needed a Covid test for travel. The process was efficient, punctual and everyone very friendly.
Report
Patient
Jun 18, 2021
A great urgent care place
A great urgent care place, hardly any wait time, friendly, efficient and knowledgeable staff.
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Patient
Jun 18, 2021
Was seen in timely manner
Was seen in timely manner. The NP that serviced us need to start an IV line and he choose the wrong type of needle and he had a bloody mess to clean up he admitted he did not get right needle and had the nurse help him cap the needle to keep the mess to a minimum. I wondered what kind of NP we had if they did not use the proper medical equipment but other than that he was very nice and professional. His overall dx was correct confirmed by CT scan a few days later
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Gary M.
Jun 18, 2021
Needed COVID test for travel
Needed COVID test for travel. Got the results timely
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Elaine P.
Jun 18, 2021
Rushed to ER
Dr. immediately realized that I had pneumonia and was in need of hospital. I was given the necessary papers to take to the ER with me. They offered to call for transport but my husband agreed to meet me and take me to the hospital so my friend who brought me in could go home.
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